@charset "UTF-8";._likeOutLinedIcon_h362x_1{color:var(--content-primary)}._likeFilledIcon_h362x_5{color:var(--brand-default)}._logo_h362x_9{width:36px;height:36px;background:#f3f4f7;display:flex;align-items:center;justify-content:center;border-radius:50%}[data-theme=dark] ._logo_h362x_9{background:#272d37}._remote-online-chat-v2-starRating_1agal_1{display:flex;flex-direction:row;flex-wrap:nowrap;align-items:center;justify-content:space-between}._remote-online-chat-v2-starRating_1agal_1 ._starIconBtn_1agal_8{line-height:0;cursor:pointer;-webkit-user-select:none;user-select:none}._remote-online-chat-v2-starRating_1agal_1 ._starIconBtn_1agal_8 ._starIcon_1agal_8{display:block;width:40px;height:40px}._remote-online-chat-v2-feedbackMessage_1egsn_1{position:relative;display:flex;flex-flow:column nowrap;color:var(--content-primary)}._remote-online-chat-v2-feedbackMessage_1egsn_1 ._content_1egsn_7{display:flex;flex-flow:column nowrap;justify-content:center;border-radius:8px;padding:16px 16px 24px;background-color:var(--bg-l1-white)}._remote-online-chat-v2-feedbackMessage_1egsn_1 ._content_1egsn_7 .ant-form-item{margin-bottom:0;line-height:1}._remote-online-chat-v2-feedbackMessage_1egsn_1 ._content_1egsn_7 .ant-form-item-control-input{min-height:0}._remote-online-chat-v2-feedbackMessage_1egsn_1 ._content_1egsn_7 ._title_1egsn_22{display:flex;justify-content:space-between;align-items:center}._remote-online-chat-v2-feedbackMessage_1egsn_1 ._content_1egsn_7 ._title_1egsn_22 :nth-child(1){font-size:16px;font-style:normal;font-weight:500}._remote-online-chat-v2-feedbackMessage_1egsn_1 ._content_1egsn_7 ._resolvedQuestion_1egsn_32{margin-top:24px;font-size:16px;font-weight:700;line-height:24px;text-align:center;color:var(--content-primary)}._remote-online-chat-v2-feedbackMessage_1egsn_1 ._content_1egsn_7 ._buttonGroup_1egsn_40{display:flex;width:100%;gap:18px;margin-top:16px}._remote-online-chat-v2-feedbackMessage_1egsn_1 ._content_1egsn_7 ._buttonGroup_1egsn_40 ._feedbackButton_1egsn_46{display:flex;flex:1;height:36px;align-items:center;justify-content:center;gap:6px;border-radius:8px;border:1px solid var(--line-strong);background-color:transparent;color:var(--content-primary);cursor:pointer;font-size:14px;font-weight:500;transition:all .2s ease;-webkit-user-select:none;user-select:none}._remote-online-chat-v2-feedbackMessage_1egsn_1 ._content_1egsn_7 ._buttonGroup_1egsn_40 ._feedbackButton_1egsn_46 ._buttonIcon_1egsn_63{width:16px;height:16px;font-size:16px;color:inherit}._remote-online-chat-v2-feedbackMessage_1egsn_1 ._content_1egsn_7 ._buttonGroup_1egsn_40 ._feedbackButton_1egsn_46 ._rotated_1egsn_69{transform:rotate(180deg)}._remote-online-chat-v2-feedbackMessage_1egsn_1 ._content_1egsn_7 ._buttonGroup_1egsn_40 ._feedbackButton_1egsn_46._selected_1egsn_72{border-color:var(--line-line-emphasis)}._remote-online-chat-v2-feedbackMessage_1egsn_1 ._content_1egsn_7 ._guideText_1egsn_75{margin-top:24px;font-size:16px;font-weight:700;line-height:24px;text-align:center;color:var(--content-primary)}._remote-online-chat-v2-feedbackMessage_1egsn_1 ._content_1egsn_7 ._satisfactionBlock_1egsn_83{margin-top:16px}._remote-online-chat-v2-feedbackMessage_1egsn_1 ._content_1egsn_7 ._satisfactionBlock_1egsn_83 ._starRating_1egsn_86{padding:0 16px}._remote-online-chat-v2-feedbackMessage_1egsn_1 ._content_1egsn_7 ._satisfactionBlock_1egsn_83 ._rateText_1egsn_89{margin-top:12px;text-align:center;font-size:14px;color:var(--content-secondary);word-break:break-all}._remote-online-chat-v2-feedbackMessage_1egsn_1 ._content_1egsn_7 ._satisfactionBlock_1egsn_83 ._rateHint_1egsn_96{display:grid;grid-template-columns:1fr 1fr;gap:8px;margin-top:16px;font-size:14px;color:var(--content-secondary);padding:0 16px}._remote-online-chat-v2-feedbackMessage_1egsn_1 ._content_1egsn_7 ._satisfactionBlock_1egsn_83 ._rateHint_1egsn_96 span{min-width:0;white-space:break-word}._remote-online-chat-v2-feedbackMessage_1egsn_1 ._content_1egsn_7 ._satisfactionBlock_1egsn_83 ._rateHint_1egsn_96 span:first-child{text-align:start}._remote-online-chat-v2-feedbackMessage_1egsn_1 ._content_1egsn_7 ._satisfactionBlock_1egsn_83 ._rateHint_1egsn_96 span:last-child{text-align:end}._remote-online-chat-v2-feedbackMessage_1egsn_1 ._content_1egsn_7 ._comment_1egsn_115{width:100%;min-height:40px;padding:10px 12px;background:var(--fill-default);border:none;border-radius:8px;margin-top:16px}._remote-online-chat-v2-feedbackMessage_1egsn_1 ._content_1egsn_7 ._submit_1egsn_124{margin-top:24px}._remote-online-chat-v2-feedbackMessage_1egsn_1 ._mask_1egsn_127{display:none;position:absolute;top:0;left:0;width:100%;height:100%}._remote-online-chat-v2-feedbackMessage-disabled_1egsn_136 ._content_1egsn_7{opacity:.3;background-color:var(--bg-l1)}._remote-online-chat-v2-feedbackMessage-disabled_1egsn_136 ._mask_1egsn_127{display:block}._remote-online-chat-v2-optionChips_1egsn_144{display:grid;grid-template-columns:1fr 1fr;gap:12px;width:100%;margin-top:16px}._remote-online-chat-v2-optionChips_1egsn_144 ._optionChip_1egsn_151{display:flex;min-height:36px;align-items:center;justify-content:center;padding:4px 8px;border-radius:8px;border:1px solid var(--line-strong);background-color:transparent;color:var(--content-primary);cursor:pointer;font-size:14px;line-height:20px;font-weight:500;text-align:center;transition:all .2s ease;-webkit-user-select:none;user-select:none;overflow:hidden;word-break:break-all}._remote-online-chat-v2-optionChips_1egsn_144 ._optionChipSelected_1egsn_171{border-color:var(--line-line-emphasis)}._remote-online-chat-v2-popup-container_9f5d7_1{position:absolute;top:0;left:0;width:100%;height:100%;z-index:10;font-size:16px;font-style:normal}._remote-online-chat-v2-popup-container_9f5d7_1:before{content:"";position:absolute;top:0;left:0;width:100%;height:100%;background:var(--bg-mask)}._remote-online-chat-v2-popup-container_9f5d7_1._fadeIn_9f5d7_20:before{animation:_remote-online-chat-v2-popup-fadeIn_9f5d7_1 .3s ease-out forwards}._remote-online-chat-v2-popup-container_9f5d7_1._fadeOut_9f5d7_23:before{animation:_remote-online-chat-v2-popup-fadeOut_9f5d7_1 .3s ease-out forwards}._remote-online-chat-v2-popup-container_9f5d7_1 ._popup_9f5d7_26{width:100%;position:absolute;bottom:0;left:0;background:var(--bg-modal);border-radius:8px 8px 0 0;transition:transform .2s ease-out}._remote-online-chat-v2-popup-container_9f5d7_1 ._popup_9f5d7_26._slideIn_9f5d7_35{animation:_remote-online-chat-v2-popup-slideIn_9f5d7_1 .3s ease-out forwards}._remote-online-chat-v2-popup-container_9f5d7_1 ._popup_9f5d7_26._h5Mode_9f5d7_38{border-radius:16px 16px 0 0}._remote-online-chat-v2-popup-container_9f5d7_1 ._popup_9f5d7_26._slideOut_9f5d7_41{animation:_remote-online-chat-v2-popup-slideOut_9f5d7_1 .3s ease-out forwards}._remote-online-chat-v2-popup-container_9f5d7_1 ._popup_9f5d7_26 ._popupHeader_9f5d7_44{display:flex;flex-direction:column;padding:24px 16px 16px;font-weight:600;position:relative}._remote-online-chat-v2-popup-container_9f5d7_1 ._popup_9f5d7_26 ._popupHeader_9f5d7_44._h5Header_9f5d7_51{padding-top:8px;align-items:center;justify-content:center}._remote-online-chat-v2-popup-container_9f5d7_1 ._popup_9f5d7_26 ._popupHeader_9f5d7_44 ._headerRow_9f5d7_56{display:flex;justify-content:flex-end;align-items:center;width:100%}._remote-online-chat-v2-popup-container_9f5d7_1 ._popup_9f5d7_26 ._popupHeader_9f5d7_44 ._subTitle_9f5d7_62{width:100%;margin-block-start:4px;color:var(--content-secondary);font-size:14px;font-weight:400;line-height:20px}._remote-online-chat-v2-popup-container_9f5d7_1 ._popup_9f5d7_26 ._popupHeader_9f5d7_44 ._dragLine_9f5d7_70{width:40px;height:4px;background-color:var(--line-strong);border-radius:2px;margin-bottom:12px}._remote-online-chat-v2-popup-container_9f5d7_1 ._popup_9f5d7_26 ._popupHeader_9f5d7_44 ._title_9f5d7_77{flex:1;word-break:break-word;color:var(--content-primary);font-weight:700;font-size:20px}._remote-online-chat-v2-popup-container_9f5d7_1 ._popup_9f5d7_26 ._popupHeader_9f5d7_44 ._closeIcon_9f5d7_84{margin-inline-start:24px;cursor:pointer;width:14px;height:14px;color:var(--icon-tertiary);font-size:var(--font-size-sm)}._remote-online-chat-v2-popup-container_9f5d7_1 ._popup_9f5d7_26 ._headerBottomLine_9f5d7_92{border-bottom:1px solid var(--divider-modal)}@keyframes _remote-online-chat-v2-popup-fadeIn_9f5d7_1{0%{opacity:0}to{opacity:1}}@keyframes _remote-online-chat-v2-popup-fadeOut_9f5d7_1{0%{opacity:1}to{opacity:0}}@keyframes _remote-online-chat-v2-popup-slideIn_9f5d7_1{0%{transform:translateY(100%)}to{transform:translateY(0)}}@keyframes _remote-online-chat-v2-popup-slideOut_9f5d7_1{0%{transform:translateY(0)}to{transform:translateY(100%)}}._remote-online-chat-v2-agent-feedback_l6svz_1{display:flex;flex-direction:column;padding:0 24px 24px;gap:16px}._remote-online-chat-v2-agent-feedback_l6svz_1 .ant-form-item{margin-bottom:0;line-height:1}._remote-online-chat-v2-agent-feedback_l6svz_1 .ant-form-item-control-input{min-height:0}._remote-online-chat-v2-agent-feedback_l6svz_1 ._guideText_l6svz_14{font-size:18px;font-weight:700;line-height:26px;text-align:center;color:var(--content-primary)}._remote-online-chat-v2-agent-feedback_l6svz_1 ._satisfactionBlock_l6svz_21{margin-top:8px;margin-bottom:24px}._remote-online-chat-v2-agent-feedback_l6svz_1 ._satisfactionBlock_l6svz_21 ._starRating_l6svz_25{margin:0 28px}._remote-online-chat-v2-agent-feedback_l6svz_1 ._rateText_l6svz_28{margin-top:12px;text-align:center;font-size:14px;color:var(--content-secondary);word-break:break-all}._remote-online-chat-v2-agent-feedback_l6svz_1 ._rateHint_l6svz_35{display:grid;grid-template-columns:1fr 1fr;gap:8px;margin-top:16px;font-size:14px;color:var(--content-secondary);padding:0 16px}._remote-online-chat-v2-agent-feedback_l6svz_1 ._rateHint_l6svz_35 span{min-width:0;white-space:break-word}._remote-online-chat-v2-agent-feedback_l6svz_1 ._rateHint_l6svz_35 span:first-child{text-align:start}._remote-online-chat-v2-agent-feedback_l6svz_1 ._rateHint_l6svz_35 span:last-child{text-align:end}._remote-online-chat-v2-agent-feedback_l6svz_1 ._optionChips_l6svz_54{display:grid;grid-template-columns:1fr 1fr;gap:16px;width:100%}._remote-online-chat-v2-agent-feedback_l6svz_1 ._optionChips_l6svz_54 ._optionChip_l6svz_54{display:flex;min-height:36px;align-items:center;justify-content:center;padding:6px 8px;border-radius:8px;border:1px solid var(--line-strong);background-color:transparent;color:var(--content-primary);cursor:pointer;font-size:14px;font-weight:500;text-align:center;transition:all .2s ease;-webkit-user-select:none;user-select:none;word-break:break-all;overflow:hidden}._remote-online-chat-v2-agent-feedback_l6svz_1 ._optionChips_l6svz_54 ._optionChip_l6svz_54 span{width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}._remote-online-chat-v2-agent-feedback_l6svz_1 ._optionChips_l6svz_54 ._optionChipSelected_l6svz_85{border-color:var(--line-line-emphasis)}._remote-online-chat-v2-agent-feedback_l6svz_1 ._commentFormItem_l6svz_88 .ant-input-textarea-show-count:after{margin-top:8px}._remote-online-chat-v2-agent-feedback_l6svz_1 ._commentFormItem_l6svz_88 ._comment_l6svz_88{width:100%;border:none;border-radius:8px}._remote-online-chat-v2-agent-feedback_l6svz_1 ._submit_l6svz_96{width:100%;margin-top:32px}._remote-online-chat-v2-agent-resolved_1m3ib_1{display:flex;flex-direction:column;align-items:center;justify-content:center;padding:0 16px 24px}._remote-online-chat-v2-agent-resolved_1m3ib_1 ._iconWrapper_1m3ib_8{display:flex;align-items:center;justify-content:center;margin-top:-12px}._remote-online-chat-v2-agent-resolved_1m3ib_1 ._iconWrapper_1m3ib_8 ._feedbackIcon_1m3ib_14{width:134px;height:134px}._remote-online-chat-v2-agent-resolved_1m3ib_1 ._title_1m3ib_18{margin-bottom:24px;font-size:18px;font-weight:600;line-height:26px;color:var(--content-primary);text-align:center}._remote-online-chat-v2-agent-resolved_1m3ib_1 ._buttonGroup_1m3ib_26{width:100%;display:flex;gap:18px;margin-bottom:50px}._remote-online-chat-v2-agent-resolved_1m3ib_1 ._buttonGroup_1m3ib_26 ._feedbackButton_1m3ib_32{flex:1;display:flex;height:36px;align-items:center;justify-content:center;gap:6px;border-radius:8px;font-size:14px;font-weight:500;transition:all .2s ease;border:1px solid var(--line-strong);background-color:transparent;color:var(--content-primary);cursor:pointer;-webkit-user-select:none;user-select:none}._remote-online-chat-v2-agent-resolved_1m3ib_1 ._buttonGroup_1m3ib_26 ._feedbackButton_1m3ib_32 ._buttonIcon_1m3ib_49{width:16px;height:16px;font-size:16px;color:inherit}._remote-online-chat-v2-agent-resolved_1m3ib_1 ._buttonGroup_1m3ib_26 ._feedbackButton_1m3ib_32 ._buttonIcon_1m3ib_49._rotated_1m3ib_55{transform:rotate(180deg)}._remote-online-chat-v2-agent-resolved_1m3ib_1 ._buttonGroup_1m3ib_26 ._feedbackButton_1m3ib_32._selected_1m3ib_58{border-color:var(--line-line-emphasis)}._remote-online-chat-v2-richTextRender_oz2a3_2{position:relative;white-space:pre-wrap;overflow-wrap:break-word;color:var(--content-primary)}._remote-online-chat-v2-richTextRender_oz2a3_2 p{margin:0}._remote-online-chat-v2-richTextRender_oz2a3_2 img{max-width:100%}._remote-online-chat-v2-richTextRender_oz2a3_2 video{max-width:100%;max-height:300px}._remote-online-chat-v2-richTextRender_oz2a3_2 ol{counter-reset:list-0;margin:0;padding:0}._remote-online-chat-v2-richTextRender_oz2a3_2 li[data-list=ordered]>span:first-child:before{content:counter(list-0,decimal) ". ";counter-increment:list-0}._remote-online-chat-v2-richTextRender_oz2a3_2 li[data-list=bullet]>span:first-child:before{content:"•"}._remote-online-chat-v2-richTextRender_oz2a3_2 li{list-style-type:none;position:relative}._remote-online-chat-v2-richTextRender_oz2a3_2 li>span:first-child:before{display:inline-block;white-space:nowrap;width:16px}._remote-online-chat-v2-richTextRender_oz2a3_2 a span{text-decoration:underline;word-break:break-all}._remote-online-chat-v2-richTextRender_oz2a3_2 a span:hover{text-decoration:underline}._remote-online-chat-v2-richTextRender_oz2a3_2 ._image_oz2a3_46,._remote-online-chat-v2-richTextRender_oz2a3_2 .ant-image{width:100%}._remote-online-chat-v2-richTextMessageTheme_oz2a3_59,._remote-online-chat-v2-richTextMessageTheme_oz2a3_59 *{color:#1f1f1f!important}[data-theme=dark] ._remote-online-chat-v2-richTextMessageTheme_oz2a3_59,[data-theme=dark] ._remote-online-chat-v2-richTextMessageTheme_oz2a3_59 *{color:#f5f5f5!important}._remote-online-chat-v2-richTextMessageTheme_oz2a3_59 a,._remote-online-chat-v2-richTextMessageTheme_oz2a3_59 a *{color:#1677ff!important}[data-theme=dark] ._remote-online-chat-v2-richTextMessageTheme_oz2a3_59 a,[data-theme=dark] ._remote-online-chat-v2-richTextMessageTheme_oz2a3_59 a *{color:#ff8c00!important}._remote-online-chat-v2-code-not-received_3b54w_2{display:flex;flex-direction:column;min-height:0;padding:0 16px 16px}._remote-online-chat-v2-code-not-received_3b54w_2 ._content_3b54w_8{min-height:0;overflow-y:auto}._remote-online-chat-v2-code-not-received_3b54w_2 ._content_3b54w_8::-webkit-scrollbar{width:6px}._remote-online-chat-v2-code-not-received_3b54w_2 ._content_3b54w_8::-webkit-scrollbar-thumb{background:var(--scrollbar-thumb);border-radius:10px}._remote-online-chat-v2-code-not-received_3b54w_2 ._content_3b54w_8::-webkit-scrollbar-track{background:transparent;border-radius:10px}._remote-online-chat-v2-code-not-received_3b54w_2 ._desc_3b54w_23{color:var(--content-secondary);font-size:14px;line-height:20px}._remote-online-chat-v2-code-not-received_3b54w_2 ._tipList_3b54w_28{margin:8px 0 0;padding-inline-start:20px;color:var(--content-secondary);font-size:14px;line-height:20px;list-style:disc}._remote-online-chat-v2-code-not-received_3b54w_2 ._tipList_3b54w_28 li+li{margin-block-start:8px}._remote-online-chat-v2-code-not-received_3b54w_2 ._tipList_3b54w_28 ._richText_3b54w_39{color:var(--content-secondary);font-size:14px;line-height:20px;white-space:normal}._remote-online-chat-v2-code-not-received_3b54w_2 ._tipList_3b54w_28 ._richText_3b54w_39 a,._remote-online-chat-v2-code-not-received_3b54w_2 ._tipList_3b54w_28 ._richText_3b54w_39 a .ant-link-text{display:inline;word-break:normal;overflow-wrap:break-word}._remote-online-chat-v2-code-not-received_3b54w_2 ._footer_3b54w_55{display:flex;width:100%;padding-block-start:24px}._remote-online-chat-v2-code-not-received_3b54w_2 ._footer_3b54w_55 button{flex:1}._remote-online-chat-v2-emergency-notice_ggnit_1{display:flex;flex-direction:column;min-height:0;flex:1;padding:0 16px 16px}._remote-online-chat-v2-emergency-notice_ggnit_1 ._content_ggnit_8{flex:1;min-height:0;margin-bottom:16px;overflow-y:auto}._remote-online-chat-v2-emergency-notice_ggnit_1 ._content_ggnit_8._fixedContent_ggnit_14{height:288px;flex:none;overflow-y:scroll}._remote-online-chat-v2-emergency-notice_ggnit_1 ._content_ggnit_8::-webkit-scrollbar{width:6px}._remote-online-chat-v2-emergency-notice_ggnit_1 ._content_ggnit_8::-webkit-scrollbar-thumb{background:var(--scrollbar-thumb);border-radius:10px}._remote-online-chat-v2-emergency-notice_ggnit_1 ._content_ggnit_8::-webkit-scrollbar-track{background:transparent;border-radius:10px}._remote-online-chat-v2-emergency-notice_ggnit_1 ._footer_ggnit_30{width:100%;display:flex;align-items:center;justify-content:space-between;padding:16px 8px 0}._remote-online-chat-v2-emergency-notice_ggnit_1 ._footer_ggnit_30 button{flex:1}._remote-online-chat-v2-emergency-notice_ggnit_1 ._footer_ggnit_30 button:first-child{margin-inline-end:12px}._remote-online-chat-v2-emergency-notice-popup-content_ggnit_44{max-height:80%;display:flex;flex-direction:column}._remote-online-chat-v2-emergency-notice-popup-container_ggnit_50{display:flex;flex-direction:column;min-height:0}._remote-online-chat-v2-generic-selector-detail-popup-wrapper_4v9ui_1{max-height:80%;display:flex;flex-direction:column}._generic-selector-detail-popup-container_4v9ui_7{display:flex;flex-direction:column;min-height:0}._detail-list_4v9ui_13{display:flex;flex-direction:column;gap:16px;flex:1;min-height:0;overflow-y:auto;padding:0 16px 8px}._detail-list_4v9ui_13::-webkit-scrollbar{display:none}._detail-item_4v9ui_26{display:flex;align-items:flex-start;justify-content:space-between;gap:16px;font-size:14px;line-height:20px}._label_4v9ui_35{flex-shrink:0;max-width:40%;color:var(--content-tertiary);word-break:break-word}._value_4v9ui_42{flex:1;color:var(--content-primary);text-align:right;word-break:break-word}._footer_4v9ui_49{flex:none;padding:16px}._footer_4v9ui_49 button{width:100%}._language-switch-popup-wrapper_16qsw_1{max-height:80%;display:flex;flex-direction:column}._language-switch-popup-wrapper_16qsw_1 ._language-switch-popup-container_16qsw_6{display:flex;flex-direction:column;flex:1;min-height:0}._language-switch-popup-wrapper_16qsw_1 ._language-switch-popup-header_16qsw_12{padding-inline-start:16px!important}._remote-online-chat-v2-language-switch-popup_16qsw_16{flex:1;min-height:0;overflow-y:auto;overflow-x:hidden;padding:0 8px 16px;-webkit-user-select:none;user-select:none}._remote-online-chat-v2-language-switch-popup_16qsw_16::-webkit-scrollbar{width:6px}._remote-online-chat-v2-language-switch-popup_16qsw_16::-webkit-scrollbar-thumb{background:var(--scrollbar-thumb);border-radius:10px}._remote-online-chat-v2-language-switch-popup_16qsw_16::-webkit-scrollbar-track{background:transparent}._remote-online-chat-v2-language-switch-popup_16qsw_16 ._option_16qsw_34{display:flex;align-items:center;justify-content:space-between;padding:16px 8px;border-radius:8px;cursor:pointer;transition:background-color .2s}._remote-online-chat-v2-language-switch-popup_16qsw_16 ._option_16qsw_34:hover,._remote-online-chat-v2-language-switch-popup_16qsw_16 ._option_16qsw_34._selected_16qsw_46{background-color:var(--bg-l2)}._remote-online-chat-v2-language-switch-popup_16qsw_16 ._option_16qsw_34._selected_16qsw_46 ._label_16qsw_49,._remote-online-chat-v2-language-switch-popup_16qsw_16 ._option_16qsw_34._selected_16qsw_46 ._checkIcon_16qsw_50{color:var(--content-primary)}._remote-online-chat-v2-language-switch-popup_16qsw_16 ._option_16qsw_34 ._label_16qsw_49{font-size:16px;line-height:24px;font-weight:500;color:var(--content-primary)}._remote-online-chat-v2-language-switch-popup_16qsw_16 ._option_16qsw_34 ._checkIcon_16qsw_50{flex:none;font-size:16px}._remote-online-chat-v2-aiLogo_14apk_1{flex:none;background-image:url("");background-repeat:no-repeat;background-position:0 0;background-size:var(--ai-logo-size) var(--ai-logo-sprite-height);animation:_remote-online-chat-v2-aiLogo-sprite_14apk_1 2s steps(var(--ai-logo-frame-count),end) infinite}@keyframes _remote-online-chat-v2-aiLogo-sprite_14apk_1{0%{background-position-y:0}to{background-position-y:calc(var(--ai-logo-sprite-height) * -1)}}._remote-online-chat-v2-leave-chat_1p3sg_1{display:flex;flex-direction:column;align-items:center;justify-content:center;padding:0 16px 24px}._remote-online-chat-v2-leave-chat_1p3sg_1 ._content_1p3sg_8{margin:24px 0;display:flex;flex-direction:column;align-items:center;justify-content:center;color:var(--content-primary)}._remote-online-chat-v2-leave-chat_1p3sg_1 ._content_1p3sg_8 ._title_1p3sg_16{margin-bottom:16px;font-size:20px;line-height:28px;font-weight:700}._remote-online-chat-v2-leave-chat_1p3sg_1 ._content_1p3sg_8 ._description_1p3sg_22{font-size:14px;font-weight:400;text-align:center}._remote-online-chat-v2-leave-chat_1p3sg_1 ._footer_1p3sg_27{width:100%;display:flex;flex-direction:column;align-items:center;justify-content:space-between}._remote-online-chat-v2-leave-chat_1p3sg_1 ._footer_1p3sg_27 button{width:100%}._remote-online-chat-v2-leave-chat_1p3sg_1 ._footer_1p3sg_27 button:first-child{margin-bottom:12px}._formStepPopup_l6wqo_6{display:flex;flex-direction:column;min-height:344px}._formStepContent_l6wqo_12{display:flex;flex:1;flex-direction:column;min-height:0}._remote-online-chat-v2-guestLoginContainer_l6wqo_19{display:flex;flex:1;flex-direction:column;padding:16px}._remote-online-chat-v2-guestLoginContainer_l6wqo_19 form{display:flex;flex:1;flex-direction:column}._remote-online-chat-v2-guestLoginContainer_l6wqo_19 ._loginButtonContainer_l6wqo_30{display:flex;flex-flow:column nowrap;margin-block-start:auto}._remote-online-chat-v2-unLoginContainer_l6wqo_36{display:flex;flex-flow:column nowrap;padding:8px 16px 16px}._remote-online-chat-v2-unLoginContainer_l6wqo_36 ._mainSiteLoginButton_l6wqo_41{margin-bottom:12px}._mainTitleRow_l6wqo_45{display:flex;align-items:center;gap:8px}._backIcon_l6wqo_51{width:24px;height:24px;color:var(--content-primary);cursor:pointer}[dir=rtl] ._backIcon_l6wqo_51{transform:rotate(180deg)}._mainTitle_l6wqo_45{line-height:28px}._subTitle_l6wqo_65{margin-block-start:16px!important;overflow:hidden;text-overflow:ellipsis;display:-webkit-box;-webkit-line-clamp:3;line-clamp:3;-webkit-box-orient:vertical;word-break:break-word}._formStepHeader_l6wqo_76{padding-bottom:0!important}._formItem_l6wqo_80{margin-bottom:0!important}._formItem_l6wqo_80 .ant-input-v2-affix-wrapper{height:48px}._formItem_l6wqo_80 .ant-form-item-explain{margin-top:8px;padding-top:0;min-height:20px;line-height:20px}._remote-online-chat-v2-verifyCodeContainer_l6wqo_93{display:flex;flex:1;flex-direction:column;padding:16px}._remote-online-chat-v2-verifyCodeContainer_l6wqo_93 form{display:flex;flex:1;flex-direction:column}._remote-online-chat-v2-verifyCodeContainer_l6wqo_93 ._sendCodeButton_l6wqo_104{padding:0;color:var(--functional-blue-content);font:inherit;font-size:14px;line-height:20px;white-space:nowrap;cursor:pointer;background:transparent;border:0}._remote-online-chat-v2-verifyCodeContainer_l6wqo_93 ._sendCodeButton_l6wqo_104._counting_l6wqo_115{color:var(--content-secondary);cursor:default}._remote-online-chat-v2-verifyCodeContainer_l6wqo_93 ._notReceivedLink_l6wqo_119{margin:16px 0 0;padding:0;color:var(--functional-blue-content);font:inherit;font-size:14px;line-height:20px;text-align:start;cursor:pointer;background:transparent;border:0}._remote-online-chat-v2-verifyCodeContainer_l6wqo_93 ._submitButtonContainer_l6wqo_131{display:flex;flex-flow:column nowrap;margin-block-start:auto}@keyframes _slideUp_l6wqo_1{0%{transform:translateY(100%);opacity:0}to{transform:translateY(0);opacity:1}}@keyframes _slideDown_l6wqo_1{0%{transform:translateY(0);opacity:1}to{transform:translateY(100%);opacity:0}}._remote-online-chat-v2-p2p-appeal-urge_njvoe_1{display:flex;flex-direction:column;align-items:center;padding:0 16px 24px}._remote-online-chat-v2-p2p-appeal-urge_njvoe_1 ._successIcon_njvoe_7{position:relative;display:inline-flex;width:60px;height:60px}._remote-online-chat-v2-p2p-appeal-urge_njvoe_1 ._successIcon_njvoe_7:before{content:"";position:absolute;top:2px;right:2px;bottom:2px;left:2px;border-radius:50%;background-color:#fff}._remote-online-chat-v2-p2p-appeal-urge_njvoe_1 ._successIconGlyph_njvoe_20{position:relative;width:60px;height:60px;font-size:60px;color:var(--brand-default)}._remote-online-chat-v2-p2p-appeal-urge_njvoe_1 ._title_njvoe_27{margin-top:34px;font-size:18px;font-style:normal;font-weight:600;line-height:26px;color:var(--content-primary);text-align:center}._remote-online-chat-v2-p2p-appeal-urge_njvoe_1 ._desc_njvoe_36{margin-top:16px;font-size:14px;font-style:normal;font-weight:400;line-height:20px;color:var(--content-primary);text-align:center}._remote-online-chat-v2-p2p-appeal-urge_njvoe_1 ._button_njvoe_45{margin-top:24px}._remote-online-chat-v2-copy-button_1cndo_1{color:unset}._remote-online-chat-v2-copy-button_1cndo_1 ._copyIcon_1cndo_4{font-size:14px}._remote-online-chat-v2-flowChart_u8qq3_1{border:1px solid var(--line-base);border-radius:8px;padding:16px;background-color:var(--bg-l0)}._remote-online-chat-v2-flowChart_u8qq3_1 ._timeline-row_u8qq3_7{display:flex;gap:12px}._remote-online-chat-v2-flowChart_u8qq3_1 ._timeline-row_u8qq3_7:last-child ._timeline-content_u8qq3_11{padding-bottom:0}._remote-online-chat-v2-flowChart_u8qq3_1 ._timeline-track_u8qq3_14{display:flex;flex-direction:column;align-items:center;width:24px;flex-shrink:0}._remote-online-chat-v2-flowChart_u8qq3_1 ._timeline-node-marker_u8qq3_21{width:24px;height:24px;border-radius:50%;flex-shrink:0;box-sizing:border-box}._remote-online-chat-v2-flowChart_u8qq3_1 ._timeline-node-number_u8qq3_28{display:flex;align-items:center;justify-content:center;font-family:var(--Font-Family, "MEXC Sans");font-size:16px;font-style:normal;font-weight:700;line-height:24px}._remote-online-chat-v2-flowChart_u8qq3_1 ._timeline-node-number_u8qq3_28._number-processing_u8qq3_38{background-color:var(--content-primary);color:var(--bg-l0)}._remote-online-chat-v2-flowChart_u8qq3_1 ._timeline-node-number_u8qq3_28._number-pending_u8qq3_42{background-color:var(--line-base);color:var(--content-tertiary)}._remote-online-chat-v2-flowChart_u8qq3_1 ._timeline-line_u8qq3_46{width:2px;flex:1;margin:8px 0;min-height:20px}._remote-online-chat-v2-flowChart_u8qq3_1 ._timeline-line_u8qq3_46._line-finished_u8qq3_52{background-color:var(--content-primary)}._remote-online-chat-v2-flowChart_u8qq3_1 ._timeline-line_u8qq3_46._line-default_u8qq3_55{background-color:var(--line-strong)}._remote-online-chat-v2-flowChart_u8qq3_1 ._timeline-content_u8qq3_11{flex:1;padding-bottom:20px}._remote-online-chat-v2-flowChart_u8qq3_1 ._timeline-content_u8qq3_11 ._timeline-node-name_u8qq3_62{font-size:14px;color:var(--content-primary);line-height:20px}._remote-online-chat-v2-flowChart_u8qq3_1 ._timeline-content_u8qq3_11 ._timeline-node-name_u8qq3_62._pending_u8qq3_67{color:var(--content-secondary)}._remote-online-chat-v2-flowChart_u8qq3_1 ._timeline-content_u8qq3_11 ._timeline-status_u8qq3_70{width:fit-content;border-radius:4px;font-size:12px;line-height:18px;font-weight:500;margin-top:2px;height:20px;padding:2px 4px}._remote-online-chat-v2-flowChart_u8qq3_1 ._timeline-content_u8qq3_11 ._timeline-status_u8qq3_70._finished_u8qq3_80{color:var(--functional-green-content);background-color:var(--functional-green-container)}._remote-online-chat-v2-flowChart_u8qq3_1 ._timeline-content_u8qq3_11 ._timeline-status_u8qq3_70._processing_u8qq3_84{color:var(--functional-blue-content);background-color:var(--functional-blue-container)}._remote-online-chat-v2-processCard_1fox8_1{max-height:455px;overflow-y:auto;padding:0 16px 24px;display:flex;flex-direction:column;gap:16px}._remote-online-chat-v2-processCard_1fox8_1::-webkit-scrollbar{display:none}._remote-online-chat-v2-processCard_1fox8_1 ._title_1fox8_12{font-size:20px;font-weight:700;color:var(--content-primary);line-height:28px}._remote-online-chat-v2-processCard_1fox8_1 ._text_1fox8_18{font-size:14px;color:var(--content-primary);line-height:20px;white-space:pre-wrap}._remote-online-chat-v2-processCard_1fox8_1 ._text_1fox8_18._remark_1fox8_24{color:var(--content-secondary);font-size:12px;line-height:18px}._remote-online-chat-v2-processCard_1fox8_1 ._card-button_1fox8_29{width:100%;margin-top:8px}._remote-online-chat-v2-processCard_1fox8_1 ._card-button_1fox8_29>span{display:block;min-width:0;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;line-height:inherit}._remote-online-chat-v2-processCard_1fox8_1 ._api-button-wrapper_1fox8_42{position:relative;width:100%}._remote-online-chat-v2-processCard_1fox8_1 ._click-overlay_1fox8_46{position:absolute;top:0;right:0;bottom:0;left:0;z-index:1;cursor:not-allowed}._process-card-popup-wrapper_4r46u_1{max-height:80%;display:flex;flex-direction:column}._process-card-popup-container_4r46u_7{flex:1;min-height:0;overflow-y:auto}._process-card-popup-container_4r46u_7::-webkit-scrollbar{display:none}._card_4r46u_16{max-height:none;overflow:visible;padding-top:0}._recent-orders-popup-wrapper_1njuh_1{height:80%;display:flex;flex-direction:column}._recent-orders-popup-wrapper_1njuh_1 ._recent-orders-popup-container_1njuh_6{height:calc(100% - 57px)}._recent-orders-popup-wrapper_1njuh_1 ._recent-orders-popup-header_1njuh_9{padding-inline-start:16px!important}._remote-online-chat-v2-recent-orders-popup_1njuh_13{display:flex;flex-direction:column;height:100%;min-height:0;padding:0 16px 16px;padding-inline-end:8px}._remote-online-chat-v2-order-activity_1hd8t_1{display:flex;flex-direction:column;align-items:center;gap:24px;padding:24px 16px}._remote-online-chat-v2-order-activity_1hd8t_1 ._tip_1hd8t_8{width:100%;color:var(--text-secondary);font-size:14px;line-height:22px;text-align:start}._remote-online-chat-v2-order-activity_1hd8t_1 ._button_1hd8t_15{align-self:center}._remote-online-chat-v2-order-card_rkux5_1{padding:4px}._remote-online-chat-v2-order-card_rkux5_1 ._orderHeader_rkux5_4{display:flex;align-items:center;gap:8px;height:24px}._remote-online-chat-v2-order-card_rkux5_1 ._orderHeader_rkux5_4 ._orderType_rkux5_10{width:66.66%;display:flex;align-items:center;gap:4px;font-size:16px;line-height:24px;font-weight:600}._remote-online-chat-v2-order-card_rkux5_1 ._orderHeader_rkux5_4 ._orderTypeLabel_rkux5_19{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;flex:1}._remote-online-chat-v2-order-card_rkux5_1 ._orderHeader_rkux5_4 ._orderTypeIcon_rkux5_25{font-size:20px}._remote-online-chat-v2-order-card_rkux5_1 ._orderHeader_rkux5_4 ._orderStatus_rkux5_28{font-size:14px;font-weight:500;line-height:20px;width:33.33%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;text-align:end}._remote-online-chat-v2-order-card_rkux5_1 ._orderHeader_rkux5_4 ._orderStatus_rkux5_28 ._icon_rkux5_38{font-size:14px;margin-inline-end:4px}._remote-online-chat-v2-order-card_rkux5_1 ._orderHeader_rkux5_4 ._orderStatus_rkux5_28._success_rkux5_42{color:var(--updown-green-default)}._remote-online-chat-v2-order-card_rkux5_1 ._orderHeader_rkux5_4 ._orderStatus_rkux5_28._error_rkux5_45{color:var(--updown-red-default)}._remote-online-chat-v2-order-card_rkux5_1 ._orderHeader_rkux5_4 ._orderStatus_rkux5_28._warning_rkux5_48{color:var(--functional-orange-default)}._remote-online-chat-v2-order-card_rkux5_1 ._orderTitle_rkux5_51{font-size:14px;font-weight:500;margin-top:12px;line-height:20px;word-break:break-all}._remote-online-chat-v2-order-card_rkux5_1 ._orderTitle_rkux5_51 ._flexTitle_rkux5_58,._remote-online-chat-v2-order-card_rkux5_1 ._orderTitle_rkux5_51 ._wrapTitle_rkux5_59{display:flex;align-items:start;gap:8px}._remote-online-chat-v2-order-card_rkux5_1 ._orderTitle_rkux5_51 ._wrapTitle_rkux5_59{flex-wrap:wrap}._remote-online-chat-v2-order-card_rkux5_1 ._orderTitle_rkux5_51 ._tag_rkux5_67{word-break:break-all;white-space:normal;height:auto}._remote-online-chat-v2-order-card_rkux5_1 ._orderDivider_rkux5_72{margin:12px 0}._remote-online-chat-v2-order-card_rkux5_1 ._orderItems_rkux5_75{display:grid;grid-template-columns:1fr 1fr;gap:12px 8px}._remote-online-chat-v2-order-card_rkux5_1 ._orderItems_rkux5_75 ._orderItem_rkux5_75{color:var(--content-secondary)!important;font-size:12px;font-style:normal;font-weight:500;line-height:16px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}._remote-online-chat-v2-order-card_rkux5_1 ._orderItems_rkux5_75 ._orderItem_rkux5_75._rightColumn_rkux5_90{text-align:end}._remote-online-chat-v2-order-card_rkux5_1 ._orderFooter_rkux5_93{display:flex;justify-content:center;align-items:center;height:20px;margin-top:12px}._remote-online-chat-v2-order-card_rkux5_1 ._orderFooter_rkux5_93 ._viewButton_rkux5_100{font-weight:500;font-size:14px}._remote-online-chat-v2-order-panel_1cva8_1{display:flex;flex-direction:column;height:100%;min-height:0}._remote-online-chat-v2-order-panel_1cva8_1 ._chipTabs_1cva8_7{display:flex;padding-bottom:14px;flex-wrap:nowrap;gap:10px;flex-shrink:0;overflow-x:auto;overflow-y:hidden;-webkit-overflow-scrolling:touch}._remote-online-chat-v2-order-panel_1cva8_1 ._chipTabs_1cva8_7>*{flex-shrink:0}._remote-online-chat-v2-order-panel_1cva8_1 ._chipTabs_1cva8_7::-webkit-scrollbar{display:none}._remote-online-chat-v2-order-panel_1cva8_1 ._content_1cva8_23{flex:1;min-height:0;overflow-y:auto;overflow-x:hidden}._remote-online-chat-v2-order-panel_1cva8_1 ._content_1cva8_23::-webkit-scrollbar{width:6px}._remote-online-chat-v2-order-panel_1cva8_1 ._content_1cva8_23::-webkit-scrollbar-thumb{background:var(--scrollbar-thumb);border-radius:10px}._remote-online-chat-v2-order-panel_1cva8_1 ._content_1cva8_23::-webkit-scrollbar-track{background:transparent;border-radius:10px}._remote-online-chat-v2-order-panel_1cva8_1 ._content_1cva8_23 ._orderList_1cva8_40{display:flex;flex-direction:column;gap:24px;padding-inline-end:8px}._remote-online-chat-v2-order-panel_1cva8_1 ._content_1cva8_23 ._empty_1cva8_46{display:flex;flex-direction:column;justify-content:center;align-items:center;padding:80px 75px 68px;color:var(--text-secondary);font-size:14px;line-height:20px}._remote-online-chat-v2-order-panel_1cva8_1 ._content_1cva8_23 ._empty_1cva8_46 ._emptyIcon_1cva8_56{font-size:86px;margin-bottom:24px}._remote-online-chat-v2-order-panel_1cva8_1 ._orderCardWrapper_1cva8_60{padding:12px;background-color:var(--bg-l2);border:none;border-radius:16px}._remote-online-chat-v2-order-panel_1cva8_1 .ant-tabs-v2-rtl .ant-tabs-v2-nav .ant-tabs-v2-tab{margin-right:0!important;margin:0 0 0 16px}._remote-online-chat-v2-robot-feedback_1hbfh_1{display:flex;flex-direction:column;align-items:center;justify-content:center;padding:0 16px 24px}._remote-online-chat-v2-robot-feedback_1hbfh_1 ._iconWrapper_1hbfh_8{display:flex;align-items:center;justify-content:center;margin-top:-12px}._remote-online-chat-v2-robot-feedback_1hbfh_1 ._iconWrapper_1hbfh_8 ._feedbackIcon_1hbfh_14{width:134px;height:134px}._remote-online-chat-v2-robot-feedback_1hbfh_1 ._title_1hbfh_18{margin-bottom:24px;font-size:18px;font-weight:600;line-height:26px;color:var(--content-primary);text-align:center}._remote-online-chat-v2-robot-feedback_1hbfh_1 ._buttonGroup_1hbfh_26{width:100%;display:flex;gap:18px;margin-bottom:50px}._remote-online-chat-v2-robot-feedback_1hbfh_1 ._buttonGroup_1hbfh_26 ._feedbackButton_1hbfh_32{flex:1;display:flex;height:36px;align-items:center;justify-content:center;gap:6px;border-radius:8px;font-size:14px;font-weight:500;transition:all .2s ease;border:1px solid var(--line-strong);background-color:transparent;color:var(--content-primary);cursor:pointer;-webkit-user-select:none;user-select:none}._remote-online-chat-v2-robot-feedback_1hbfh_1 ._buttonGroup_1hbfh_26 ._feedbackButton_1hbfh_32 ._buttonIcon_1hbfh_49{width:16px;height:16px;font-size:16px;color:inherit}._remote-online-chat-v2-robot-feedback_1hbfh_1 ._buttonGroup_1hbfh_26 ._feedbackButton_1hbfh_32 ._buttonIcon_1hbfh_49._rotated_1hbfh_55{transform:rotate(180deg)}._remote-online-chat-v2-robot-feedback_1hbfh_1 ._buttonGroup_1hbfh_26 ._feedbackButton_1hbfh_32._selected_1hbfh_58{border-color:var(--line-line-emphasis)}._remote-online-chat-v2-loading-bars_ncffu_1{display:flex;align-items:center;justify-content:center;padding:40px 20px;min-height:80px;width:100%}._remote-online-chat-v2-loading-bars_ncffu_1 ._bars_ncffu_9{display:flex;align-items:center;justify-content:center;gap:6px;height:28px;width:100%}._remote-online-chat-v2-loading-bars_ncffu_1 ._bars_ncffu_9 ._bar_ncffu_9{width:4px;height:14px;background-color:var(--icon-secondary);animation:_loadingBarScale_ncffu_1 1s infinite cubic-bezier(.4,0,.2,1)}._remote-online-chat-v2-loading-bars_ncffu_1 ._bars_ncffu_9 ._bar_ncffu_9:nth-child(1){animation-delay:0s}._remote-online-chat-v2-loading-bars_ncffu_1 ._bars_ncffu_9 ._bar_ncffu_9:nth-child(2){animation-delay:.1s}._remote-online-chat-v2-loading-bars_ncffu_1 ._bars_ncffu_9 ._bar_ncffu_9:nth-child(3){animation-delay:.2s}._remote-online-chat-v2-loading-bars_ncffu_1 ._bars_ncffu_9 ._bar_ncffu_9:nth-child(4){animation-delay:.3s}@keyframes _loadingBarScale_ncffu_1{0%{height:14px;opacity:.4}20%{height:28px;opacity:1}40%{height:14px;opacity:.4}to{height:14px;opacity:.4}}._remote-online-chat-v2-selector-list-popup-wrapper_r2nn0_1{height:60%;display:flex;flex-direction:column}._remote-online-chat-v2-selector-list-popup-wrapper_r2nn0_1 ._selector-list-popup-content_r2nn0_6{flex:1;overflow:hidden}._remote-online-chat-v2-selector-list-popup_r2nn0_1{display:flex;flex-direction:column;height:100%;padding:0 16px 16px}._remote-online-chat-v2-selector-list-popup_r2nn0_1 ._searchWrapper_r2nn0_17{padding:0 0 12px}._remote-online-chat-v2-selector-list-popup_r2nn0_1 ._searchWrapper_r2nn0_17 .ant-input-v2-wrap{display:block}._remote-online-chat-v2-selector-list-popup_r2nn0_1 ._searchWrapper_r2nn0_17 .ant-input-v2-wrap .ant-input-v2-affix-wrapper{border-radius:40px}._remote-online-chat-v2-selector-list-popup_r2nn0_1 ._listTitle_r2nn0_26{padding:12px 0;font-size:14px;font-weight:600;color:var(--content-primary)}._remote-online-chat-v2-selector-list-popup_r2nn0_1 ._listContent_r2nn0_32{flex:1;overflow-y:auto;overflow-x:hidden}._remote-online-chat-v2-selector-list-popup_r2nn0_1 ._listContent_r2nn0_32::-webkit-scrollbar{width:6px}._remote-online-chat-v2-selector-list-popup_r2nn0_1 ._listContent_r2nn0_32::-webkit-scrollbar-thumb{background:var(--scrollbar-thumb);border-radius:10px}._remote-online-chat-v2-selector-list-popup_r2nn0_1 ._listContent_r2nn0_32::-webkit-scrollbar-track{background:transparent;border-radius:10px}._remote-online-chat-v2-selector-list-popup_r2nn0_1 ._listContent_r2nn0_32 ._listItem_r2nn0_48{display:flex;align-items:center;justify-content:space-between;padding:14px 12px;cursor:pointer;border-radius:8px;transition:background-color .2s}._remote-online-chat-v2-selector-list-popup_r2nn0_1 ._listContent_r2nn0_32 ._listItem_r2nn0_48:active,._remote-online-chat-v2-selector-list-popup_r2nn0_1 ._listContent_r2nn0_32 ._listItem_r2nn0_48._selected_r2nn0_60{background-color:var(--bg-l2)}._remote-online-chat-v2-selector-list-popup_r2nn0_1 ._listContent_r2nn0_32 ._listItem_r2nn0_48 ._label_r2nn0_63{font-size:14px;line-height:20px;color:var(--content-primary)}._remote-online-chat-v2-selector-list-popup_r2nn0_1 ._listContent_r2nn0_32 ._listItem_r2nn0_48 ._checkIcon_r2nn0_68{color:var(--content-primary);font-size:16px}._remote-online-chat-v2-selector-list-popup_r2nn0_1 ._listContent_r2nn0_32 ._loadingWrapper_r2nn0_72{height:100%;flex:1;display:flex;align-items:center;justify-content:center}._remote-online-chat-v2-selector-list-popup_r2nn0_1 ._listContent_r2nn0_32 ._empty_r2nn0_79{padding:40px 0;text-align:center;font-size:14px;color:var(--text-secondary)}._remote-online-chat-v2-selfServiceTool_pbr5o_1{margin-top:14px;background:var(--bg-l1-white);padding:16px 16px 12px;border-radius:16px}._remote-online-chat-v2-selfServiceTool_pbr5o_1 ._titleWrapper_pbr5o_7{display:flex;align-items:center;justify-content:space-between;margin-bottom:16px}._remote-online-chat-v2-selfServiceTool_pbr5o_1 ._titleWrapper_pbr5o_7 ._title_pbr5o_7{font-size:16px;line-height:24px;font-weight:700;color:var(--content-primary)}._remote-online-chat-v2-selfServiceTool_pbr5o_1 ._titleWrapper_pbr5o_7 ._more_pbr5o_19{display:flex;align-items:center;cursor:pointer;color:var(--content-secondary)}._remote-online-chat-v2-selfServiceTool_pbr5o_1 ._titleWrapper_pbr5o_7 ._more_pbr5o_19:hover{color:var(--content-primary)}._remote-online-chat-v2-selfServiceTool_pbr5o_1 ._titleWrapper_pbr5o_7 ._more_pbr5o_19 ._text_pbr5o_28{font-size:12px;line-height:18px}[dir=rtl] ._remote-online-chat-v2-selfServiceTool_pbr5o_1 ._titleWrapper_pbr5o_7 ._more_pbr5o_19 ._moreIcon_pbr5o_32{transform:rotate(180deg)}._remote-online-chat-v2-selfServiceTool_pbr5o_1 ._tools_pbr5o_35{display:flex;flex-wrap:wrap}._remote-online-chat-v2-selfServiceTool_pbr5o_1 ._tools_pbr5o_35 ._tool_pbr5o_35{flex:1 1 calc(50% - 6px);max-width:calc(50% - 6px);background:var(--bg-l2);border-radius:12px;padding:0 12px;height:50px;display:flex;align-items:center;cursor:pointer}._remote-online-chat-v2-selfServiceTool_pbr5o_1 ._tools_pbr5o_35 ._tool_pbr5o_35:nth-child(2n){margin-inline-start:12px}._remote-online-chat-v2-selfServiceTool_pbr5o_1 ._tools_pbr5o_35 ._tool_pbr5o_35:nth-child(n+3){margin-top:12px}._remote-online-chat-v2-selfServiceTool_pbr5o_1 ._tools_pbr5o_35 ._tool_pbr5o_35 ._icon_pbr5o_56{width:20px;height:20px;display:flex;align-items:center;margin-inline-end:8px}._remote-online-chat-v2-selfServiceTool_pbr5o_1 ._tools_pbr5o_35 ._tool_pbr5o_35 ._icon_pbr5o_56 img{width:20px;height:20px}._remote-online-chat-v2-selfServiceTool_pbr5o_1 ._tools_pbr5o_35 ._tool_pbr5o_35 ._text_pbr5o_28{flex:1;min-width:0;font-size:12px;font-weight:500;line-height:18px;color:var(--content-primary);overflow:hidden;display:-webkit-box;-webkit-box-orient:vertical;-webkit-line-clamp:2;line-clamp:2;word-break:break-word}._remote-online-chat-v2-selfServiceTool_pbr5o_1 ._tools_pbr5o_35 ._tool_pbr5o_35 ._text_pbr5o_28._textCompact_pbr5o_81{font-size:12px;line-height:18px}._remote-online-chat-v2-page-style_pbr5o_86{background:none;border-radius:16px;padding:0;margin:0}._self-service-tool-popup-wrapper_htx5p_1{display:flex;flex-direction:column;max-height:80%;min-height:300px}._self-service-tool-popup-wrapper_htx5p_1 ._self-service-tool-popup-container_htx5p_7{display:flex;flex-direction:column;min-height:0;overflow:hidden}._self-service-tool-popup-wrapper_htx5p_1 ._self-service-tool-popup-header_htx5p_13{padding-inline-start:16px!important}._remote-online-chat-v2-self-service-tool-popup_htx5p_17{flex:1;min-height:0;overflow-y:auto;overflow-x:hidden;padding:0 16px 24px}._remote-online-chat-v2-self-service-tool-popup_htx5p_17::-webkit-scrollbar{width:6px}._remote-online-chat-v2-self-service-tool-popup_htx5p_17::-webkit-scrollbar-thumb{background:var(--scrollbar-thumb);border-radius:10px}._remote-online-chat-v2-self-service-tool-popup_htx5p_17::-webkit-scrollbar-track{background:transparent;border-radius:10px}._remote-online-chat-v2-transfer-queue_67m4h_1{display:flex;flex-direction:column;align-items:center;justify-content:center;padding:0 16px 24px}._remote-online-chat-v2-transfer-queue_67m4h_1 ._content_67m4h_8{display:flex;flex-direction:column;align-items:center;justify-content:center;margin-top:24px;color:var(--content-primary)}._remote-online-chat-v2-transfer-queue_67m4h_1 ._content_67m4h_8 ._title_67m4h_16{font-size:18px;font-weight:600}._remote-online-chat-v2-transfer-queue_67m4h_1 ._content_67m4h_8 ._description_67m4h_20{font-size:16px;font-weight:500;margin-top:12px}._remote-online-chat-v2-transfer-queue_67m4h_1 ._footer_67m4h_25{width:100%;display:flex;flex-direction:column;align-items:center;justify-content:space-between;margin-top:24px;padding:16px 8px 0}._remote-online-chat-v2-transfer-queue_67m4h_1 ._footer_67m4h_25 button{width:100%}._remote-online-chat-v2-transfer-queue_67m4h_1 ._footer_67m4h_25 button:last-child{margin-top:12px}._remote-online-chat-v2-container_n5qb3_1{position:fixed;bottom:0;right:0;width:100%;height:100%;animation:_slideUp_n5qb3_1 .3s ease-out;z-index:1009;background-color:var(--fill-high);display:flex;flex-flow:column nowrap;box-shadow:0 2px 12px #0000000f;overflow:hidden}._remote-online-chat-v2-container_n5qb3_1._closing_n5qb3_15{animation:_slideDown_n5qb3_1 .3s ease-out forwards}._remote-online-chat-v2-container_n5qb3_1 .ant-message{position:absolute;top:122px;left:0}._remote-online-chat-v2-container_n5qb3_1 .ant-message-notice{padding:8px 60px!important}._remote-online-chat-v2-container_n5qb3_1 .ant-input{color:var(--text-primary)}._remote-online-chat-v2-container_n5qb3_1 .ant-input:hover{border-color:var(--primary-color)}._remote-online-chat-v2-container_n5qb3_1 .ant-btn:hover{border-color:var(--border-button)}._remote-online-chat-v2-container_n5qb3_1 .ant-btn-primary:hover{border-color:var(--primary-hover)}@keyframes _slideUp_n5qb3_1{0%{transform:translateY(100%);opacity:0}to{transform:translateY(0);opacity:1}}@keyframes _slideDown_n5qb3_1{0%{transform:translateY(0);opacity:1}to{transform:translateY(100%);opacity:0}}@media screen and (min-width: 768px){._remote-online-chat-v2-container_n5qb3_1:not(._h5-mode_n5qb3_60){bottom:24px;right:24px;width:calc(100% - 12px);max-width:492px;height:max(700px,min(90vh,1100px));box-shadow:0 2px 12px #0000000f;border-radius:16px}._remote-online-chat-v2-container_n5qb3_1:not(._h5-mode_n5qb3_60)[dir=rtl]{right:auto;left:12px}[data-theme=dark] ._remote-online-chat-v2-container_n5qb3_1:not(._h5-mode_n5qb3_60){box-shadow:0 2px 12px #fff3}}._remote-online-chat-v2-chatFooter_11cx4_1{position:sticky;bottom:0;padding:12px 20px 32px;flex:none}._remote-online-chat-v2-chatFooter_11cx4_1 ._inputWrapper_11cx4_9{display:flex;flex-flow:row nowrap;align-items:center}._remote-online-chat-v2-chatFooter_11cx4_1 ._inputWrapper_11cx4_9 ._inputContainer_11cx4_14{position:relative;flex:1;background-color:var(--fill-default);border-radius:4px;overflow:hidden}._remote-online-chat-v2-chatFooter_11cx4_1 ._inputWrapper_11cx4_9 ._inputContainer_11cx4_14 ._textareaWrapper_11cx4_21{display:flex;flex-flow:row nowrap;align-items:center;padding-inline-end:12px}._remote-online-chat-v2-chatFooter_11cx4_1 ._inputWrapper_11cx4_9 ._inputContainer_11cx4_14 ._textareaWrapper_11cx4_21 ._sendIcon_11cx4_27{width:24px;height:24px}._remote-online-chat-v2-chatFooter_11cx4_1 ._inputWrapper_11cx4_9 ._inputContainer_11cx4_14 ._textareaWrapper_11cx4_21 ._sendIcon_11cx4_27._enabledIcon_11cx4_31{color:var(--content-primary);cursor:pointer}@media screen and (min-width: 768px){._remote-online-chat-v2-chatFooter_11cx4_1 ._inputWrapper_11cx4_9 ._inputContainer_11cx4_14 ._textareaWrapper_11cx4_21 ._sendIcon_11cx4_27._enabledIcon_11cx4_31:hover{color:var(--content-secondary)}}._remote-online-chat-v2-chatFooter_11cx4_1 ._inputWrapper_11cx4_9 ._inputContainer_11cx4_14 ._textareaWrapper_11cx4_21 ._sendIcon_11cx4_27._disabledIcon_11cx4_40{color:var(--content-disable)}._remote-online-chat-v2-chatFooter_11cx4_1 ._inputWrapper_11cx4_9 ._inputContainer_11cx4_14 ._textarea_11cx4_21{border:unset;background:unset;resize:none;padding:12px;font-size:14px;line-height:22px}._remote-online-chat-v2-chatFooter_11cx4_1 ._inputWrapper_11cx4_9 ._inputContainer_11cx4_14 ._textarea_11cx4_21:hover,._remote-online-chat-v2-chatFooter_11cx4_1 ._inputWrapper_11cx4_9 ._inputContainer_11cx4_14 ._textarea_11cx4_21:focus{border:unset}._remote-online-chat-v2-chatFooter_11cx4_1 ._inputWrapper_11cx4_9 ._inputContainer_11cx4_14 ._textarea_11cx4_21::placeholder{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}._remote-online-chat-v2-chatFooter_11cx4_1 ._inputWrapper_11cx4_9 ._inputContainer_11cx4_14 ._replyMessage_11cx4_59{width:calc(100% - 24px);margin:4px 12px 0;padding:0 8px;display:inline-flex;align-items:center;justify-content:flex-start;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;background-color:var(--bg-primary);border-radius:4px;color:var(--text-tertiary)}._remote-online-chat-v2-chatFooter_11cx4_1 ._inputWrapper_11cx4_9 ._inputContainer_11cx4_14 ._replyMessage_11cx4_59 ._divider_11cx4_73{display:none}._remote-online-chat-v2-chatFooter_11cx4_1 ._inputWrapper_11cx4_9 ._inputContainer_11cx4_14 ._replyMessage_11cx4_59 ._replyMsgText_11cx4_76{margin-inline-start:4px;flex:1;display:flex}._remote-online-chat-v2-chatFooter_11cx4_1 ._inputWrapper_11cx4_9 ._inputContainer_11cx4_14 ._replyMessage_11cx4_59 ._replyMsgText_11cx4_76 ._replyMsgTextSpan_11cx4_81{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}._remote-online-chat-v2-chatFooter_11cx4_1 ._inputWrapper_11cx4_9 ._inputContainer_11cx4_14 ._replyMessage_11cx4_59 svg{cursor:pointer;margin-inline-end:4px;flex-shrink:0}._remote-online-chat-v2-chatFooter_11cx4_1 ._inputWrapper_11cx4_9 ._inputContainer_11cx4_14 ._replyMessage_11cx4_59 ._closeIcon_11cx4_91{width:12px;height:12px;cursor:pointer;color:var(--text-tertiary)}._remote-online-chat-v2-chatFooter_11cx4_1 ._inputWrapper_11cx4_9 ._uploadWrapper_11cx4_97{margin-inline-end:12px}._remote-online-chat-v2-chatFooter_11cx4_1 ._inputWrapper_11cx4_9 ._uploadWrapper_11cx4_97 ._uploadIcon_11cx4_100{cursor:pointer;width:24px;height:24px}._remote-online-chat-v2-chatFooter_11cx4_1 ._inputWrapper_11cx4_9 ._disabled_11cx4_40{pointer-events:none}._remote-online-chat-v2-chatFooter_11cx4_1 ._inputWrapper_11cx4_9 ._expandIcon_11cx4_108{cursor:pointer;width:24px;height:24px;color:var(--content-secondary);transition:all .3s ease-in-out;margin-inline-start:12px}._remote-online-chat-v2-chatFooter_11cx4_1 ._inputWrapper_11cx4_9 ._disabledExpandIcon_11cx4_116{pointer-events:none}._remote-online-chat-v2-chatFooter_11cx4_1 ._inputWrapper_11cx4_9 ._expanded_11cx4_119{transform:rotate(45deg)}._remote-online-chat-v2-chatFooter_11cx4_1 ._inputWrapper_11cx4_9 .ant-form-item{margin:0}._remote-online-chat-v2-chatFooter_11cx4_1 ._tools_11cx4_125{height:0;overflow:hidden;display:flex}._remote-online-chat-v2-chatFooter_11cx4_1 ._tools_11cx4_125 ._tool_11cx4_125{height:52px;display:flex;flex-flow:column nowrap;align-items:center;justify-content:space-between;cursor:pointer}._remote-online-chat-v2-chatFooter_11cx4_1 ._tools_11cx4_125 ._tool_11cx4_125:not(:last-child){margin-inline-end:24px}._remote-online-chat-v2-chatFooter_11cx4_1 ._tools_11cx4_125 ._tool_11cx4_125 ._icon_11cx4_141{color:var(--content-primary);width:24px;height:24px}._remote-online-chat-v2-chatFooter_11cx4_1 ._tools_11cx4_125 ._tool_11cx4_125 ._text_11cx4_21{font-size:14px;line-height:20px;color:var(--content-primary)}._remote-online-chat-v2-chatFooter_11cx4_1 ._showTools_11cx4_151{height:fit-content;margin-top:20px}._remote-online-chat-v2-input-suggestion_2pj11_1{position:absolute;bottom:127px;left:0;right:0;width:100%;max-width:100%;margin-bottom:0;z-index:1000;animation:_slideUp_2pj11_1 .3s ease-out;transform-origin:bottom;background-color:var(--fill-elevation-high);padding:0 20px 8px}._remote-online-chat-v2-input-suggestion_2pj11_1 ._suggestionContainer_2pj11_15{margin-left:-20px;margin-right:-20px;width:calc(100% + 40px);max-width:calc(100% + 40px);border-radius:8px 8px 0 0;box-shadow:0 -4px 12px #0000001a;clip-path:inset(-12px -20px 0 -20px);height:236px;display:flex;flex-direction:column;overflow:hidden}._remote-online-chat-v2-input-suggestion_2pj11_1 ._suggestionContainer_2pj11_15 ._header_2pj11_28{display:flex;align-items:center;justify-content:space-between;padding:24px 20px 12px}._remote-online-chat-v2-input-suggestion_2pj11_1 ._suggestionContainer_2pj11_15 ._header_2pj11_28 ._title_2pj11_34{font-size:14px;font-weight:400;line-height:20px;color:var(--content-secondary)}._remote-online-chat-v2-input-suggestion_2pj11_1 ._suggestionContainer_2pj11_15 ._header_2pj11_28 ._closeIcon_2pj11_40{width:14px;height:14px;font-size:14px;cursor:pointer;color:var(--content-secondary)}._remote-online-chat-v2-input-suggestion_2pj11_1 ._suggestionContainer_2pj11_15 ._suggestionList_2pj11_47{flex:1;overflow-y:auto}._remote-online-chat-v2-input-suggestion_2pj11_1 ._suggestionContainer_2pj11_15 ._suggestionList_2pj11_47::-webkit-scrollbar{width:4px}._remote-online-chat-v2-input-suggestion_2pj11_1 ._suggestionContainer_2pj11_15 ._suggestionList_2pj11_47::-webkit-scrollbar-thumb{background:var(--scrollbar-thumb);border-radius:10px}._remote-online-chat-v2-input-suggestion_2pj11_1 ._suggestionContainer_2pj11_15 ._suggestionList_2pj11_47::-webkit-scrollbar-track{background:transparent;border-radius:10px}._remote-online-chat-v2-input-suggestion_2pj11_1 ._suggestionContainer_2pj11_15 ._suggestionList_2pj11_47 ._suggestionItem_2pj11_65{display:flex;align-items:flex-start;padding:8px 20px;cursor:pointer}._remote-online-chat-v2-input-suggestion_2pj11_1 ._suggestionContainer_2pj11_15 ._suggestionList_2pj11_47 ._suggestionItem_2pj11_65 ._itemContent_2pj11_71{flex:1;min-width:0}._remote-online-chat-v2-input-suggestion_2pj11_1 ._suggestionContainer_2pj11_15 ._suggestionList_2pj11_47 ._suggestionItem_2pj11_65 ._itemContent_2pj11_71 ._questionText_2pj11_75{font-size:14px;line-height:20px;font-weight:500;color:var(--text-primary);word-break:break-word}._remote-online-chat-v2-input-suggestion_2pj11_1 ._suggestionContainer_2pj11_15 ._suggestionList_2pj11_47 ._suggestionItem_2pj11_65 ._itemContent_2pj11_71 ._questionText_2pj11_75 mark{padding:0;background:transparent;color:var(--text-secondary);font-weight:400}._remote-online-chat-v2-input-suggestion_2pj11_1 ._suggestionContainer_2pj11_15 ._suggestionList_2pj11_47 ._suggestionItem_2pj11_65 ._itemContent_2pj11_71 ._questionText_2pj11_75 ._highlight_2pj11_88{color:var(--text-secondary);font-weight:400}._remote-online-chat-v2-input-suggestion_2pj11_1 ._suggestionContainer_2pj11_15 ._loadingWrapper_2pj11_92{flex:1;display:flex;align-items:center;justify-content:center}._remote-online-chat-v2-input-suggestion_2pj11_1 ._suggestionContainer_2pj11_15 ._emptyContainer_2pj11_98{flex:1;display:flex;align-items:center;justify-content:center;padding:40px 20px;min-height:80px}._remote-online-chat-v2-input-suggestion_2pj11_1 ._suggestionContainer_2pj11_15 ._emptyContainer_2pj11_98 ._emptyText_2pj11_106{font-size:14px;color:var(--text-tertiary)}@keyframes _slideUp_2pj11_1{0%{opacity:0;transform:translateY(10px) scale(.95)}to{opacity:1;transform:translateY(0) scale(1)}}._remote-online-chat-v2-imageUpload_1gl8t_1{width:100%;display:flex;flex-direction:column;margin-bottom:12px}._remote-online-chat-v2-imageUpload_1gl8t_1 .ant-upload-picture-card-wrapper{display:block}._remote-online-chat-v2-imageUpload_1gl8t_1 .ant-upload-list{margin:0;padding:0;line-height:0}._remote-online-chat-v2-imageUpload_1gl8t_1 .ant-upload-select,._remote-online-chat-v2-imageUpload_1gl8t_1 .ant-upload.ant-upload-select-picture-card{display:none!important}._remote-online-chat-v2-imageUpload_1gl8t_1._empty_1gl8t_19{display:none}._remote-online-chat-v2-imageUpload_1gl8t_1 .ant-upload-list-picture-card{display:flex;flex-wrap:nowrap;gap:8px;overflow-x:auto;scrollbar-width:none;-ms-overflow-style:none}._remote-online-chat-v2-imageUpload_1gl8t_1 .ant-upload-list-picture-card::-webkit-scrollbar{display:none}._remote-online-chat-v2-imageUpload_1gl8t_1 .ant-upload-list-picture-card-container{flex:none;margin:0}._remote-online-chat-v2-imageUpload_1gl8t_1 ._errorHint_1gl8t_37{margin-top:12px;font-size:14px;line-height:20px;color:var(--functional-red-default)}._remote-online-chat-v2-imageUpload_1gl8t_1 ._imageItem_1gl8t_43{position:relative;width:100%;height:100%;overflow:hidden;border-radius:8px;border:1px solid var(--line-base)}._remote-online-chat-v2-imageUpload_1gl8t_1 ._imageItem_1gl8t_43 ._thumbnail_1gl8t_51{display:block;width:100%;height:100%;object-fit:contain;object-position:center;cursor:pointer}._remote-online-chat-v2-imageUpload_1gl8t_1 ._imageItem_1gl8t_43 ._removeIcon_1gl8t_59{position:absolute;top:4px;inset-inline-end:4px;width:16px;height:16px;cursor:pointer}._remote-online-chat-v2-imageUpload_1gl8t_1 ._imageItem_1gl8t_43 ._mask_1gl8t_67{position:absolute;top:0;right:0;bottom:0;left:0;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:4px;background:#0009;border-radius:7px;pointer-events:none}._remote-online-chat-v2-imageUpload_1gl8t_1 ._imageItem_1gl8t_43 ._hoverMask_1gl8t_79{background:#0006;-webkit-backdrop-filter:blur(1.26px);backdrop-filter:blur(1.26px);opacity:0;transition:opacity .2s cubic-bezier(.4,0,.2,1)}._remote-online-chat-v2-imageUpload_1gl8t_1 ._imageItem_1gl8t_43:hover ._hoverMask_1gl8t_79._previewable_1gl8t_85{opacity:1}._remote-online-chat-v2-imageUpload_1gl8t_1 ._imageItem_1gl8t_43 ._maskIcon_1gl8t_88{width:20px;height:20px;font-size:20px;color:var(--content-white)}._remote-online-chat-v2-imageUpload_1gl8t_1 ._imageItem_1gl8t_43 ._spinning_1gl8t_94{animation:_remote-online-chat-v2-uploadSpin_1gl8t_1 1s linear infinite}._remote-online-chat-v2-imageUpload_1gl8t_1 ._imageItem_1gl8t_43 ._maskText_1gl8t_97{font-size:12px;line-height:16px;color:var(--content-white)}._remote-online-chat-v2-imageUpload_1gl8t_1 ._previewHost_1gl8t_102{display:none}@keyframes _remote-online-chat-v2-uploadSpin_1gl8t_1{0%{transform:rotate(0)}to{transform:rotate(-360deg)}}._remote-online-chat-v2-quickEntriesWrapper_11fup_1{display:flex;flex-direction:column;width:100%}._remote-online-chat-v2-quickEntries_11fup_1{padding:0 0 12px;display:flex;gap:12px;overflow-x:auto;width:100%;scrollbar-width:none;-ms-overflow-style:none}._remote-online-chat-v2-quickEntries_11fup_1::-webkit-scrollbar{display:none}._remote-online-chat-v2-quickEntries_11fup_1 ._entry_11fup_19{font-size:12px;color:var(--content-primary);height:24px;width:fit-content;flex-shrink:0;white-space:nowrap;border-radius:4px;display:flex;align-items:center;padding:4px 6px;cursor:pointer;gap:2px;background:var(--functional-neutral-container);opacity:.8}._remote-online-chat-v2-chatInAppHeader_ie9vt_1{flex:none;display:flex;align-items:center;gap:8px;padding:12px 20px;background:var(--fill-high)}._remote-online-chat-v2-chatInAppHeader_ie9vt_1 ._avatarWrapper_ie9vt_9{flex:none;width:32px;height:32px;border-radius:50%;background:var(--fill-default);display:flex;align-items:center;justify-content:center}._remote-online-chat-v2-chatInAppHeader_ie9vt_1 ._avatar_ie9vt_9{width:24px;height:24px;font-size:24px;color:var(--content-secondary)}._remote-online-chat-v2-chatInAppHeader_ie9vt_1 ._info_ie9vt_25{display:flex;flex-flow:column nowrap;justify-content:center;min-width:0}._remote-online-chat-v2-chatInAppHeader_ie9vt_1 ._agentName_ie9vt_31{font-size:14px;font-weight:500;color:var(--content-primary);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}._remote-online-chat-v2-chatInAppHeader_ie9vt_1 ._caseId_ie9vt_39{font-size:12px;font-style:normal;font-weight:400;line-height:20px;color:var(--content-secondary)}._remote-online-chat-v2-chatHeader_qp2xg_1{height:78px;display:flex;align-items:center;flex:none;padding:16px 20px;background:var(--bg-l0);border-bottom:1px solid var(--line-base)}._remote-online-chat-v2-chatHeader_qp2xg_1 ._backIcon_qp2xg_10{cursor:pointer;font-size:24px;width:24px;height:24px;color:var(--content-primary);margin-inline-end:8px}[dir=rtl] ._remote-online-chat-v2-chatHeader_qp2xg_1 ._backIcon_qp2xg_10{transform:rotate(180deg)}._remote-online-chat-v2-chatHeader_qp2xg_1 ._chatTitle_qp2xg_21{display:flex;flex:1;align-items:center}._remote-online-chat-v2-chatHeader_qp2xg_1 ._chatTitle_qp2xg_21 ._chatAvatarWrapper_qp2xg_26{width:28px;height:28px;border-radius:50%;background:var(--fill-gray-solid);display:flex;align-items:center;margin-inline-end:8px}._remote-online-chat-v2-chatHeader_qp2xg_1 ._chatTitle_qp2xg_21 ._chatAvatarWrapper_qp2xg_26 ._chatAvatar_qp2xg_26{max-width:100%;max-height:100%}._remote-online-chat-v2-chatHeader_qp2xg_1 ._chatTitle_qp2xg_21 ._chatAvatarWrapper_qp2xg_26._aiLogoWrapper_qp2xg_39{width:34px;height:34px;background:transparent}._remote-online-chat-v2-chatHeader_qp2xg_1 ._chatTitle_qp2xg_21 ._chatAvatarWrapper_qp2xg_26._aiLogoWrapper_qp2xg_39 ._chatAvatar_qp2xg_26{max-width:none;max-height:none}._remote-online-chat-v2-chatHeader_qp2xg_1 ._chatTitle_qp2xg_21 ._chatInfo_qp2xg_48{display:flex;flex-flow:column nowrap;align-items:flex-start;justify-content:center;color:var(--content-primary)}._remote-online-chat-v2-chatHeader_qp2xg_1 ._chatTitle_qp2xg_21 ._chatInfo_qp2xg_48 ._chatInfoTitle_qp2xg_55{font-weight:700;font-size:18px;line-height:26px}._remote-online-chat-v2-chatHeader_qp2xg_1 ._chatTitle_qp2xg_21 ._chatInfo_qp2xg_48 ._chatInfoSubtitle_qp2xg_60{font-size:12px;line-height:20px;font-weight:400}._remote-online-chat-v2-chatHeader_qp2xg_1 ._zoomOutIcon_qp2xg_65{width:24px;height:24px;cursor:pointer}[dir=rtl] ._remote-online-chat-v2-chatHeader_qp2xg_1 ._zoomOutIcon_qp2xg_65{transform:rotate(-90deg)}._remote-online-chat-v2-inAppHeader_qp2xg_74{justify-content:center}@keyframes _spin_uykys_1{0%{-webkit-transform:rotate(0deg)}to{-webkit-transform:rotate(360deg)}}._remote-online-chat-v2-chatMessages_uykys_9{height:100%;overflow-y:scroll;display:flex;flex-direction:column;padding:0 20px 12px;background-color:var(--bg-l0-gray)}._remote-online-chat-v2-chatMessages_uykys_9>div{flex:none;margin-top:12px}._remote-online-chat-v2-chatMessages_uykys_9>div:empty{margin-top:0}._remote-online-chat-v2-chatMessages_uykys_9::-webkit-scrollbar{display:none}._remote-online-chat-v2-scrollBottom_uykys_28{width:44px;height:44px;position:absolute;bottom:14px;right:4px;display:flex;align-items:center;justify-content:center;cursor:pointer;border:1px solid var(--line-base);border-radius:50%;background-color:var(--fill-default)}[dir=rtl] ._remote-online-chat-v2-scrollBottom_uykys_28{right:auto;left:4px}._remote-online-chat-v2-scrollBottom_uykys_28 ._scrollBottomIcon_uykys_46{width:24px;height:24px;color:var(--content-primary)}._remote-online-chat-v2-loadingWrapper_uykys_52{display:flex;justify-content:center;align-items:center;width:100%}._remote-online-chat-v2-loadingWrapper_uykys_52 ._loadingIcon_uykys_58{width:16px;height:16px;color:var(--content-secondary);animation:_spin_uykys_1 1s linear infinite}._remote-online-chat-v2-loadingWrapper_uykys_52 ._noMore_uykys_64,._remote-online-chat-v2-loadingWrapper_uykys_52 ._historyToggle_uykys_65{color:var(--content-secondary);font-size:12px}._remote-online-chat-v2-loadingWrapper_uykys_52 ._historyToggle_uykys_65{cursor:pointer;display:flex;align-items:center;gap:2px}._remote-online-chat-v2-messageWrapper_weqo9_1{display:flex;flex-flow:row nowrap;align-items:flex-end;justify-content:flex-start;width:100%}._remote-online-chat-v2-messageWrapper_weqo9_1._remote-online-chat-v2-messageHighlight_weqo9_8{animation:_highlightFadeOut_weqo9_1 2s ease-out forwards}._remote-online-chat-v2-messageWrapper_weqo9_1._remote-online-chat-v2-messageFullWidth_weqo9_11 ._message_weqo9_11{flex:1;min-width:0;max-width:none}._remote-online-chat-v2-messageWrapper_weqo9_1._remote-online-chat-v2-messageStatusBelow_weqo9_16{flex-flow:column nowrap;align-items:stretch}._remote-online-chat-v2-messageWrapper_weqo9_1._remote-online-chat-v2-messageStatusBelow_weqo9_16 ._message_weqo9_11{flex:none}._remote-online-chat-v2-messageWrapper_weqo9_1._remote-online-chat-v2-messageStatusBelow_weqo9_16 ._statusContainer_weqo9_23{flex-flow:row nowrap;align-items:center;justify-content:flex-end;gap:4px;margin-top:4px}._remote-online-chat-v2-messageWrapper_weqo9_1._remote-online-chat-v2-messagePlain_weqo9_30 ._message_weqo9_11{padding:20px 16px}._remote-online-chat-v2-messageWrapper_weqo9_1 ._message_weqo9_11{max-width:300px;padding:12px;border-radius:16px;position:relative;color:var(--content-primary)}._remote-online-chat-v2-messageWrapper_weqo9_1 ._message_weqo9_11 p{margin:0;white-space:pre-wrap;overflow-wrap:break-word}._remote-online-chat-v2-messageWrapper_weqo9_1 ._message_weqo9_11 video{max-width:100%}._remote-online-chat-v2-messageWrapper_weqo9_1 ._statusContainer_weqo9_23{display:flex;flex-flow:column nowrap;align-items:flex-start;justify-content:center}._remote-online-chat-v2-messageWrapper_weqo9_1 ._statusContainer_weqo9_23 ._replyIcon_weqo9_54{width:16px;height:16px}[dir=rtl] ._remote-online-chat-v2-messageWrapper_weqo9_1 ._statusContainer_weqo9_23 ._replyIcon_weqo9_54{transform:rotateY(180deg)}._remote-online-chat-v2-messageWrapper_weqo9_1 ._statusContainer_weqo9_23 img{width:16px;height:16px;cursor:pointer}._remote-online-chat-v2-messageWrapper_weqo9_1 ._statusContainer_weqo9_23 ._time_weqo9_66{font-size:12px;color:var(--content-secondary);text-align:right}._remote-online-chat-v2-messageWrapper_weqo9_1 ._failedStatus_weqo9_71{color:var(--error)}@keyframes _highlightFadeOut_weqo9_1{0%{background-color:var(--bg-l2)}to{background-color:transparent}}._remote-online-chat-v2-messageLeft_weqo9_83 ._message_weqo9_11{background-color:var(--fill-high);margin-inline-start:8px;margin-inline-end:4px}._remote-online-chat-v2-messageLeft_weqo9_83 ._message_weqo9_11:before{content:"";position:absolute;left:-8px;right:auto;top:16px;width:0;height:0;border-top:8px solid transparent;border-bottom:8px solid transparent;border-right:8px solid var(--fill-high);border-left:none}[dir=rtl] ._remote-online-chat-v2-messageLeft_weqo9_83 ._message_weqo9_11:before{left:auto;right:-8px;border-right:none;border-left:8px solid var(--fill-high)}._remote-online-chat-v2-messageLeft_weqo9_83._remote-online-chat-v2-messagePlain_weqo9_30 ._message_weqo9_11{box-sizing:border-box;margin-inline-start:0;background-color:var(--bg-l1-white)}._remote-online-chat-v2-messageLeft_weqo9_83._remote-online-chat-v2-messagePlain_weqo9_30 ._message_weqo9_11:before{display:none}._remote-online-chat-v2-messageRight_weqo9_116{flex-flow:row-reverse nowrap;align-self:flex-end}._remote-online-chat-v2-messageRight_weqo9_116 ._message_weqo9_11{display:flex;flex-flow:column nowrap;background-color:var(--brand-container);margin-inline-end:8px;margin-inline-start:4px}._remote-online-chat-v2-messageRight_weqo9_116 ._message_weqo9_11:after{content:"";position:absolute;right:-8px;left:auto;top:16px;width:0;height:0;border-top:8px solid transparent;border-bottom:8px solid transparent;border-left:8px solid var(--brand-container);border-right:none}[dir=rtl] ._remote-online-chat-v2-messageRight_weqo9_116 ._message_weqo9_11:after{right:auto;left:-8px;border-left:none;border-right:8px solid var(--brand-container)}._remote-online-chat-v2-messageRight_weqo9_116 ._statusContainer_weqo9_23{align-items:flex-end}._remote-online-chat-v2-messageRight_weqo9_116 ._reply_weqo9_54{display:none}._remote-online-chat-v2-replyMsg_weqo9_153{display:flex;align-items:center;padding:0 8px;background-color:var(--fill-opacity-container);color:var(--text-tertiary);cursor:pointer;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;border-radius:4px;max-width:100%;width:fit-content;margin-bottom:8px}._remote-online-chat-v2-replyMsg_weqo9_153 ._divider_weqo9_168{margin-inline-end:4px;width:2px;height:10px;background-color:var(--icon-tertiary)}._remote-online-chat-v2-replyMsg_weqo9_153 ._replyContent_weqo9_174{flex:1;display:flex;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}._remote-online-chat-v2-activityTaskSelectorMessage_ul0k7_1{min-width:276px}._remote-online-chat-v2-activityTaskSelectorMessage_ul0k7_1 ._desc_ul0k7_4{margin-top:4px;font-size:14px;line-height:20px;color:var(--content-primary);overflow-wrap:break-word}._remote-online-chat-v2-activityTaskSelectorMessage_ul0k7_1 ._taskList_ul0k7_11{display:flex;flex-flow:column nowrap;gap:12px;margin-top:12px}._remote-online-chat-v2-activityTaskSelectorMessage_ul0k7_1 ._taskItem_ul0k7_17{padding:16px;border-radius:8px;background:var(--bg-l2);border:1px solid transparent;cursor:pointer}._remote-online-chat-v2-activityTaskSelectorMessage_ul0k7_1 ._taskItem_ul0k7_17._selected_ul0k7_24{border-color:var(--line-line-emphasis)}._remote-online-chat-v2-activityTaskSelectorMessage_ul0k7_1 ._taskItem_ul0k7_17._disabled_ul0k7_27{cursor:not-allowed}._remote-online-chat-v2-activityTaskSelectorMessage_ul0k7_1 ._taskHeader_ul0k7_30{display:flex;flex-flow:row nowrap;align-items:flex-start;justify-content:space-between;gap:8px}._remote-online-chat-v2-activityTaskSelectorMessage_ul0k7_1 ._taskName_ul0k7_37{flex:1;min-width:0;font-size:14px;font-style:normal;font-weight:500;line-height:20px;color:var(--content-primary);overflow-wrap:break-word}._remote-online-chat-v2-activityTaskSelectorMessage_ul0k7_1 ._taskRadio_ul0k7_47{flex:none;pointer-events:none}._remote-online-chat-v2-activityTaskSelectorMessage_ul0k7_1 ._taskRadio_ul0k7_47 .ant-radio-v2-wrapper{margin:0}._remote-online-chat-v2-activityTaskSelectorMessage_ul0k7_1 ._taskRow_ul0k7_54{display:flex;flex-flow:row nowrap;align-items:flex-start;justify-content:space-between;gap:12px;margin-top:12px;font-size:14px;line-height:20px;color:var(--content-secondary)}._remote-online-chat-v2-activityTaskSelectorMessage_ul0k7_1 ._rowLabel_ul0k7_65{flex:none}._remote-online-chat-v2-activityTaskSelectorMessage_ul0k7_1 ._rowValue_ul0k7_68{text-align:end;overflow-wrap:break-word}._remote-online-chat-v2-activityTaskSelectorMessage_ul0k7_1 ._submitButton_ul0k7_72{margin-top:16px}@keyframes _remote-online-chat-v2-agent-thinking-sprite_297ag_1{0%{background-position:0 0}to{background-position:0 -3760px}}._remote-online-chat-v2-agentThinking_297ag_9{display:flex;align-items:center;width:100%;min-height:24px;gap:8px;color:var(--content-primary);font-size:14px;font-weight:400;line-height:24px}._remote-online-chat-v2-agentThinking_297ag_9 ._sprite_297ag_20{display:block;flex:0 0 24px;width:24px;height:24px;overflow:hidden}._remote-online-chat-v2-agentThinking_297ag_9 ._spriteAnimation_297ag_27{display:block;width:80px;height:80px;background-repeat:no-repeat;background-size:80px auto;transform:scale(.3);transform-origin:left top;animation:_remote-online-chat-v2-agent-thinking-sprite_297ag_1 2937ms steps(47) infinite;will-change:background-position}._remote-online-chat-v2-agentThinking_297ag_9 ._content_297ag_38{min-width:0}._remote-online-chat-v2-commonSelectorCard_ciy88_1{width:100%}._row_ciy88_5{display:flex;flex-flow:row nowrap;align-items:center;gap:4px}._row_ciy88_5._rowReverse_ciy88_11{flex-flow:row-reverse nowrap}._card_ciy88_15{flex:1;min-width:0;padding:20px 16px;border-radius:16px;background:var(--bg-l1-white)}._title_ciy88_23{font-size:16px;font-weight:700;line-height:24px;letter-spacing:0;color:var(--text-primary);margin-bottom:20px}._info_ciy88_32{display:flex;align-items:flex-start;justify-content:space-between;gap:16px;margin-top:12px;font-size:14px;font-weight:400;line-height:20px;letter-spacing:0}._label_ciy88_44{flex-shrink:0;color:var(--text-secondary)}._value_ciy88_49{flex:1;color:var(--text-primary);text-align:right;word-break:break-word}._icon_ciy88_56{flex-shrink:0;width:16px;height:16px;cursor:pointer}._time_ciy88_63{margin-top:4px;font-size:12px;line-height:18px;color:var(--content-secondary);text-align:start}._remote-online-chat-v2-eventDetailMessage_10s7f_1{position:relative}._remote-online-chat-v2-eventDetailMessage_10s7f_1 ._expandMask_10s7f_4{position:absolute;left:-12px;right:-12px;bottom:-12px;height:88px;border-radius:0 0 12px 12px;pointer-events:none;display:flex;justify-content:center;align-items:flex-end;padding-bottom:24px;background:linear-gradient(180deg,#f5f6f900 6.67%,#f5f6f9 78.67%)}[data-theme=dark] ._remote-online-chat-v2-eventDetailMessage_10s7f_1 ._expandMask_10s7f_4{background:linear-gradient(180deg,#24283200,#242832 76.67%)}._remote-online-chat-v2-eventDetailMessage_10s7f_1 ._expandButton_10s7f_21{pointer-events:auto;display:inline-flex;padding:6px 16px;justify-content:center;align-items:center;gap:4px;border:none;cursor:pointer;border-radius:999px;background:var(--content-primary);color:var(--text-inverse);font-size:14px;font-weight:400;line-height:20px}._remote-online-chat-v2-eventDetailMessage_10s7f_1 ._expandButton_10s7f_21 ._expandText_10s7f_37{color:var(--text-inverse)}._remote-online-chat-v2-eventDetailMessage_10s7f_1 ._expandButton_10s7f_21 ._expandIcon_10s7f_40{font-size:10px;color:var(--text-inverse)}._remote-online-chat-v2-fileMessage_1wwv8_1{display:flex;align-items:center}._remote-online-chat-v2-fileMessage_1wwv8_1 ._fileIcon_1wwv8_5{width:16px;height:16px;flex-shrink:0}._remote-online-chat-v2-fileMessage_1wwv8_1 ._fileName_1wwv8_10{margin-inline-start:2px;color:var(--content-primary);overflow:hidden;text-overflow:ellipsis;white-space:nowrap;text-decoration:none;max-width:100%}._remote-online-chat-v2-imageMessage_18wab_1{width:200px;height:200px;object-fit:contain}._remote-online-chat-v2-imageTextMessage_1hag2_1,._remote-online-chat-v2-imageTextMessage_1hag2_1 ._images_1hag2_6{display:flex;flex-direction:column;gap:8px}._remote-online-chat-v2-imageTextMessage_1hag2_1 ._imageBox_1hag2_11{overflow:hidden;border-radius:8px}._remote-online-chat-v2-imageTextMessage_1hag2_1 ._imageBox_1hag2_11 ._image_1hag2_6,._remote-online-chat-v2-imageTextMessage_1hag2_1 ._imageBox_1hag2_11 .ant-image{display:block}._remote-online-chat-v2-imageTextMessage_1hag2_1 ._imageBox_1hag2_11 .ant-image-img{display:block;max-width:255px;max-height:255px}._remote-online-chat-v2-imageTextMessage_1hag2_1 ._imageBox_1hag2_11._measured_1hag2_24 ._image_1hag2_6,._remote-online-chat-v2-imageTextMessage_1hag2_1 ._imageBox_1hag2_11._measured_1hag2_24 .ant-image{width:100%;height:100%}._remote-online-chat-v2-imageTextMessage_1hag2_1 ._imageBox_1hag2_11._measured_1hag2_24 .ant-image-img{width:100%;height:100%;max-width:none;max-height:none;object-fit:cover;object-position:left top}._remote-online-chat-v2-imageTextMessage_1hag2_1 ._content_1hag2_37{font-size:14px;line-height:20px;color:inherit;word-break:break-word;white-space:pre-wrap}._confirm_fz5nn_3 ._confirmTitle_fz5nn_15{margin-bottom:4px;font-size:16px;font-weight:700;line-height:24px;word-break:break-word}._confirm_fz5nn_3 ._confirmDescription_fz5nn_22{margin-bottom:20px;font-size:14px;line-height:20px;color:var(--content-secondary);word-break:break-word}._confirm_fz5nn_3 ._confirmRows_fz5nn_29{display:flex;flex-direction:column;gap:8px;margin-bottom:20px;font-size:12px;line-height:18px}._confirm_fz5nn_3 ._confirmRow_fz5nn_29{display:flex;align-items:flex-start;gap:16px;font-size:12px;line-height:20px}._confirm_fz5nn_3 ._confirmLabel_fz5nn_44{flex:0 1 auto;color:var(--content-secondary);overflow-wrap:break-word}._confirm_fz5nn_3 ._confirmValue_fz5nn_49{flex:1 1 auto;min-width:0;text-align:end;font-weight:500;color:var(--content-primary);word-break:break-word;overflow-wrap:break-word}._confirm_fz5nn_3 ._confirmActions_fz5nn_58{display:flex;flex-direction:column;gap:12px}._securityHint_69xbb_3{display:flex;gap:16px;width:100%;margin-top:20px;padding:12px;background:var(--bg-l2, rgba(57, 63, 79, .18));border-radius:12px}._securityHint_69xbb_3._onlyImage_69xbb_12{justify-content:center}._securityImageWrap_69xbb_16{display:flex;justify-content:center;flex-shrink:0;width:120px;aspect-ratio:200/242;background-image:url("");background-size:100% 100%;border-radius:12px;overflow:hidden}._securityImageWrap_69xbb_16 ._securityImage_69xbb_16{width:100%;height:100%;object-fit:cover}._securityTextWrap_69xbb_33{display:flex;flex-direction:column;gap:8px;min-width:0}._securityTitle_69xbb_40{margin:0;word-break:break-word;color:var(--content-primary, #f2f4f6);font-size:12px;font-weight:400;line-height:18px}._securityContent_69xbb_49{margin:0;white-space:pre-wrap;word-break:break-word;color:var(--content-tertiary, #535963);font-size:12px;font-weight:400;line-height:18px}._result_feg2h_3._official_feg2h_7 ._resultTitle_feg2h_7{color:var(--functional-green-content)}._result_feg2h_3._unofficial_feg2h_10 ._resultTitle_feg2h_7{color:var(--functional-red-content)}._result_feg2h_3 ._resultTitle_feg2h_7{display:flex;align-items:flex-start;gap:4px;margin-bottom:4px;font-size:16px;font-weight:700;line-height:24px;word-break:break-word}._result_feg2h_3 ._resultTitle_feg2h_7 svg{flex-shrink:0;margin-top:4px}._result_feg2h_3 ._resultTitle_feg2h_7 span{min-width:0}._result_feg2h_3 ._resultText_feg2h_32{font-size:14px;line-height:20px;color:var(--content-primary);word-break:break-word}._result_feg2h_3 ._resultTips_feg2h_38{display:flex;flex-direction:column;gap:8px;margin:20px 0 0;padding:12px;padding-inline-start:28px;background:var(--functional-red-container);border-radius:8px;list-style:disc}._result_feg2h_3 ._resultTip_feg2h_38{font-size:12px;line-height:18px;color:var(--content-primary, #0d0e0f);word-break:break-word;list-style:disc}._result_feg2h_3 ._resultTip_feg2h_38::marker{color:var(--content-tertiary, #535963)}._result_feg2h_3 ._resultFootnote_feg2h_61{margin-top:20px;font-size:12px;line-height:18px;color:var(--content-tertiary);word-break:break-word}._result_feg2h_3 ._resultFootnote_feg2h_61 a{color:var(--functional-blue-content);cursor:pointer}._result_feg2h_3 ._resultFootnote_feg2h_61 a:hover{color:var(--functional-blue-content)}._result_feg2h_3 ._resultActions_feg2h_76{display:flex;flex-direction:column;gap:12px;margin-top:20px}._remote-online-chat-v2-official-verify-card_nwgm2_2{width:100%;padding:20px 16px;color:var(--content-primary);background:var(--bg-l1, #101216);border:none!important}._remote-online-chat-v2-official-verify-card_nwgm2_2 ._cardTitle_nwgm2_17{font-size:16px;font-weight:700;line-height:24px;margin-bottom:4px;word-break:break-word}._remote-online-chat-v2-official-verify-card_nwgm2_2 ._description_nwgm2_24{margin-bottom:20px;font-size:14px;line-height:20px;color:var(--content-secondary);word-break:break-word}._remote-online-chat-v2-official-verify-card_nwgm2_2 ._hiddenStep_nwgm2_31{display:none}._remote-online-chat-v2-official-verify-card_nwgm2_2 ._form_nwgm2_34{display:flex;flex-direction:column;gap:16px;margin-bottom:20px}._remote-online-chat-v2-official-verify-card_nwgm2_2 ._form_nwgm2_34 input::placeholder{color:var(--content-tertiary)}._remote-online-chat-v2-official-verify-card_nwgm2_2 ._form_nwgm2_34 .ant-select-v2-selection-placeholder,._remote-online-chat-v2-official-verify-card_nwgm2_2 ._form_nwgm2_34 .ant-select-selection-placeholder{color:var(--content-tertiary)}._remote-online-chat-v2-official-verify-card_nwgm2_2 ._optionLabel_nwgm2_51{overflow:hidden;color:var(--content-secondary, #87909f);text-overflow:ellipsis;white-space:nowrap;font-size:14px;font-weight:400;line-height:20px}._remote-online-chat-v2-official-verify-card_nwgm2_2 ._formItem_nwgm2_60{margin-bottom:0}._remote-online-chat-v2-official-verify-card_nwgm2_2 ._contextExtra_nwgm2_63{margin-top:8px;word-break:break-word}._remote-online-chat-v2-official-verify-card_nwgm2_2 .ant-btn-v2,._remote-online-chat-v2-official-verify-card_nwgm2_2 .ant-btn{height:auto;min-height:var(--btn-height-base);white-space:normal;word-break:break-word}._channelOption_nwgm2_81{display:flex;align-items:center;height:100%;padding:6px 4px;gap:8px}._channelIconWrap_nwgm2_89{display:flex;align-items:center;justify-content:center;flex-shrink:0;width:20px;height:20px;overflow:hidden;border-radius:50%;background:var(--content-secondary)}._channelIconWrap_nwgm2_89 ._channelIcon_nwgm2_89{width:100%;height:100%}._channelName_nwgm2_105{flex:1 1 auto;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}._remote-online-chat-v2-p2pAppealOrder_1xoo9_2{box-sizing:border-box;width:100%;padding:20px 16px;border-radius:16px;background-color:var(--bg-l1-white)}._remote-online-chat-v2-p2pAppealOrder_1xoo9_2 ._loading_1xoo9_12{display:flex;justify-content:center;padding:12px 0}._remote-online-chat-v2-p2pAppealOrder_1xoo9_2 ._title_1xoo9_17{font-size:16px;font-weight:600;line-height:24px;color:var(--text-primary);word-break:break-word}._remote-online-chat-v2-p2pAppealOrder_1xoo9_2 ._desc_1xoo9_24{margin-top:4px;font-size:14px;font-weight:400;line-height:18px;color:var(--text-secondary);word-break:break-word}._remote-online-chat-v2-p2pAppealOrder_1xoo9_2 ._info_1xoo9_32{display:flex;align-items:flex-start;justify-content:space-between;gap:16px;margin-top:12px;font-size:14px;font-weight:400;line-height:20px;word-break:normal;overflow-wrap:break-word}._remote-online-chat-v2-p2pAppealOrder_1xoo9_2 ._info_1xoo9_32 ._label_1xoo9_44{flex-shrink:0;max-width:40%;min-width:min-content;color:var(--text-secondary)}._remote-online-chat-v2-p2pAppealOrder_1xoo9_2 ._info_1xoo9_32 ._value_1xoo9_50{flex:1;min-width:0;color:var(--text-secondary);text-align:end}._remote-online-chat-v2-p2pAppealOrder_1xoo9_2 ._info_1xoo9_32 ._value_1xoo9_50._detailValue_1xoo9_56{color:var(--text-primary)}._remote-online-chat-v2-p2pAppealOrder_1xoo9_2 ._list_1xoo9_59{display:flex;flex-direction:column;gap:16px;margin:20px 0}._remote-online-chat-v2-p2pAppealOrder_1xoo9_2 ._list_1xoo9_59 ._orderCard_1xoo9_65{padding:16px;border:solid 1px transparent;border-radius:12px;background-color:var(--bg-l2);cursor:pointer}._remote-online-chat-v2-p2pAppealOrder_1xoo9_2 ._list_1xoo9_59 ._orderCard_1xoo9_65._orderCardSelected_1xoo9_72{border-color:var(--line-line-emphasis)}._remote-online-chat-v2-p2pAppealOrder_1xoo9_2 ._list_1xoo9_59 ._orderCard_1xoo9_65._orderCardDisabled_1xoo9_75{cursor:not-allowed;opacity:.6;border-color:transparent}@media screen and (min-width: 768px){._remote-online-chat-v2-p2pAppealOrder_1xoo9_2 ._list_1xoo9_59 ._orderCard_1xoo9_65:not(._orderCardDisabled_1xoo9_75):hover{border-color:var(--line-line-emphasis)}}._remote-online-chat-v2-p2pAppealOrder_1xoo9_2 ._list_1xoo9_59 ._orderCard_1xoo9_65 ._orderCardHeader_1xoo9_85{display:flex;align-items:flex-start;justify-content:space-between;gap:12px;margin-bottom:16px}._remote-online-chat-v2-p2pAppealOrder_1xoo9_2 ._list_1xoo9_59 ._orderCard_1xoo9_65 ._orderCardHeader_1xoo9_85 ._orderNo_1xoo9_92{flex:1;min-width:0;font-size:14px;font-weight:500;line-height:20px;color:var(--text-primary);word-break:break-all}._remote-online-chat-v2-p2pAppealOrder_1xoo9_2 ._list_1xoo9_59 ._orderCard_1xoo9_65 ._orderCardHeader_1xoo9_85 ._radio_1xoo9_101{flex-shrink:0;margin-inline-end:0;pointer-events:none}._remote-online-chat-v2-p2pAppealOrder_1xoo9_2 ._listPlaceholder_1xoo9_106{display:flex;flex-direction:column;align-items:center;gap:12px;margin-top:20px;margin-bottom:16px;font-size:14px;line-height:20px;color:var(--content-tertiary);text-align:center}._remote-online-chat-v2-p2pAppealOrder_1xoo9_2 ._listPlaceholder_1xoo9_106 ._listPlaceholderTip_1xoo9_118{max-width:240px;word-break:break-word}._remote-online-chat-v2-p2pAppealOrder_1xoo9_2 ._detailHeader_1xoo9_122{display:flex;flex-wrap:wrap;align-items:flex-start;justify-content:space-between;gap:4px 12px}._remote-online-chat-v2-p2pAppealOrder_1xoo9_2 ._detailHeader_1xoo9_122 ._detailOrderNo_1xoo9_129{flex:1 1 auto;min-width:0;font-size:16px;font-weight:600;line-height:24px;color:var(--text-primary);word-break:break-all}._remote-online-chat-v2-p2pAppealOrder_1xoo9_2 ._detailHeader_1xoo9_122 ._progress_1xoo9_138{display:inline-flex;flex:0 1 auto;align-items:center;gap:4px;font-size:14px;font-weight:400;line-height:20px}._remote-online-chat-v2-p2pAppealOrder_1xoo9_2 ._detailHeader_1xoo9_122 ._progress_1xoo9_138 ._progressIcon_1xoo9_147{flex-shrink:0;font-size:16px}._remote-online-chat-v2-p2pAppealOrder_1xoo9_2 ._detailHeader_1xoo9_122 ._progress_1xoo9_138._progressProcessing_1xoo9_151{color:var(--functional-orange-default)}._remote-online-chat-v2-p2pAppealOrder_1xoo9_2 ._detailHeader_1xoo9_122 ._progress_1xoo9_138._progressFinished_1xoo9_154{color:var(--functional-green-content)}._remote-online-chat-v2-p2pAppealOrder_1xoo9_2 ._detailHeader_1xoo9_122 ._progress_1xoo9_138._progressNotSubmitted_1xoo9_157{color:var(--content-tertiary)}._remote-online-chat-v2-p2pAppealOrder_1xoo9_2 ._detailSubHeader_1xoo9_160{margin-top:4px;font-size:14px;font-weight:400;line-height:20px;color:var(--text-secondary);word-break:break-word}._remote-online-chat-v2-p2pAppealOrder_1xoo9_2 ._infoBlock_1xoo9_168{margin-top:16px;padding:16px;border-radius:12px;background-color:var(--bg-l2)}._remote-online-chat-v2-p2pAppealOrder_1xoo9_2 ._infoBlock_1xoo9_168 ._infoBlockTitle_1xoo9_174{margin-bottom:8px;font-size:14px;font-weight:500;line-height:20px;color:var(--text-primary)}._remote-online-chat-v2-p2pAppealOrder_1xoo9_2 ._actions_1xoo9_181{display:flex;flex-direction:column;gap:12px;margin-top:20px}._remote-online-chat-v2-p2pAppealOrder_1xoo9_2 ._actions_1xoo9_181 ._linkButton_1xoo9_187{font-size:14px;font-weight:400;line-height:20px;color:var(--functional-blue-content);text-align:center;cursor:pointer}._remote-online-chat-v2-p2pAppealOrder_1xoo9_2 ._actions_1xoo9_181 ._linkButton_1xoo9_187._linkButtonDisabled_1xoo9_195{color:var(--content-tertiary);cursor:not-allowed}._remote-online-chat-v2-processCardPreview_1io8x_1{display:flex;flex-direction:column;padding:16px}._remote-online-chat-v2-processCardPreview_1io8x_1 ._titleRow_1io8x_6{width:100%;display:flex;align-items:center;gap:4px;padding-inline-end:48px;margin-bottom:12px}._remote-online-chat-v2-processCardPreview_1io8x_1 ._titleRow_1io8x_6 ._icon_1io8x_14{flex-shrink:0;width:16px;height:16px;font-size:16px;color:var(--functional-yellow-default)}._remote-online-chat-v2-processCardPreview_1io8x_1 ._titleRow_1io8x_6 ._title_1io8x_6{min-width:0;flex:1;font-size:16px;font-weight:700;line-height:26px;color:var(--content-primary);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}._remote-online-chat-v2-processCardPreview_1io8x_1 ._info_1io8x_32{flex:0 0 60px;width:100%;height:60px;min-width:0;min-height:60px;max-height:60px;display:flex;flex-direction:column;margin-bottom:20px;overflow:hidden;contain:paint;clip-path:inset(0)}._remote-online-chat-v2-processCardPreview_1io8x_1 ._info_1io8x_32 ._content_1io8x_46{min-height:0;font-size:14px!important;line-height:20px!important;-webkit-text-size-adjust:100%;text-size-adjust:100%;color:var(--content-primary);overflow:hidden;text-overflow:ellipsis;display:-webkit-box;-webkit-line-clamp:3;line-clamp:3;-webkit-box-orient:vertical;word-break:break-word}._remote-online-chat-v2-processCardPreview_1io8x_1 ._info_1io8x_32 ._content_1io8x_46._contentDesc_1io8x_61{white-space:pre-line}._remote-online-chat-v2-processCardPreview_1io8x_1 ._actions_1io8x_64{width:100%;display:flex;gap:12px}._remote-online-chat-v2-processCardPreview_1io8x_1 ._actions_1io8x_64 ._actionButton_1io8x_69,._remote-online-chat-v2-processCardPreview_1io8x_1 ._actions_1io8x_64 ._detailButton_1io8x_70{flex:1 1 0;min-width:0;display:flex;align-items:center;justify-content:center}._remote-online-chat-v2-processCardPreview_1io8x_1 ._actions_1io8x_64 ._actionButton_1io8x_69>span,._remote-online-chat-v2-processCardPreview_1io8x_1 ._actions_1io8x_64 ._detailButton_1io8x_70>span{display:block;min-width:0;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;line-height:inherit}._remote-online-chat-v2-processCardMessage_x4xqk_1{border-radius:16px;border:1px solid var(--line-base);background:var(--bg-l1-white)}._remote-online-chat-v2-questionWrapper_18smk_1{display:flex}._remote-online-chat-v2-questionWrapper_18smk_1 ._questionContainer_18smk_4{padding-inline-start:8px;width:300px;margin-inline-end:4px}._remote-online-chat-v2-questionWrapper_18smk_1 ._questionContainer_18smk_4 ._recommendTitle_18smk_9{display:flex;align-items:center;justify-content:space-between;margin-bottom:12px;gap:8px}._remote-online-chat-v2-questionWrapper_18smk_1 ._questionContainer_18smk_4 ._recommendTitle_18smk_9 ._title_18smk_16{font-size:14px;font-weight:400;line-height:20px;color:var(--content-primary)}._remote-online-chat-v2-questionWrapper_18smk_1 ._questionContainer_18smk_4 ._recommendTitle_18smk_9 ._refreshIcon_18smk_22{width:20px;height:20px;color:var(--content-secondary);cursor:pointer}._remote-online-chat-v2-questionWrapper_18smk_1 ._questionContainer_18smk_4 ._questions_18smk_28{display:flex;flex-wrap:wrap;margin-top:12px;gap:12px}._remote-online-chat-v2-questionWrapper_18smk_1 ._questionContainer_18smk_4 ._questions_18smk_28 ._item_18smk_34{padding:8px;display:flex;align-items:center;gap:8px;border:1px solid var(--border-modal);border-radius:12px;cursor:pointer}._remote-online-chat-v2-questionWrapper_18smk_1 ._questionContainer_18smk_4 ._questions_18smk_28 ._item_18smk_34 ._title_18smk_16{font-size:12px;line-height:16px;font-weight:500;color:var(--content-primary)}._remote-online-chat-v2-questionWrapper_18smk_1 ._questionContainer_18smk_4 ._questions_18smk_28 ._item_18smk_34 ._icon_18smk_49{font-size:14px;min-width:14px;color:var(--content-secondary)}[dir=rtl] ._remote-online-chat-v2-questionWrapper_18smk_1 ._questionContainer_18smk_4 ._questions_18smk_28 ._item_18smk_34 ._icon_18smk_49{transform:rotate(180deg)}._remote-online-chat-v2-questionWrapper_18smk_1 ._questionContainer_18smk_4 ._recommendQuestions_18smk_57{display:grid;grid-template-columns:1fr;gap:12px;margin-top:0}._remote-online-chat-v2-questionWrapper_18smk_1 ._questionContainer_18smk_4 ._recommendQuestions_18smk_57 ._item_18smk_34{width:100%;margin-bottom:0}._remote-online-chat-v2-questionWrapper_18smk_1 ._questionContainer_18smk_4 ._recommendQuestions_18smk_57 ._item_18smk_34:not(:last-child){margin-inline-end:0}._remote-online-chat-v2-questionWrapper_18smk_1 ._fullRow_18smk_70{width:100%}._remote-online-chat-v2-questionWrapper_18smk_1 ._time_18smk_73{display:flex;font-size:12px;color:var(--content-secondary);text-align:right;align-items:flex-end}._remote-online-chat-v2-resolveActions_xogr8_1{margin-top:20px;display:flex;align-items:center}._remote-online-chat-v2-resolveActions_xogr8_1 ._actionItem_xogr8_6{display:flex;cursor:pointer;align-items:center}._remote-online-chat-v2-resolveActions_xogr8_1 ._actionItem_xogr8_6:not(:last-child){margin-inline-end:16px}._remote-online-chat-v2-resolveActions_xogr8_1 ._actionItem_xogr8_6 ._unLikeIcon_xogr8_14{transform:rotate(180deg)}._remote-online-chat-v2-resolveActions_xogr8_1 ._actionItem_xogr8_6 ._text_xogr8_17{margin-inline-start:2px;font-size:14px;color:var(--content-primary)}._remote-online-chat-v2-robot-guess-message_140nw_1 ._guessList_140nw_1{display:flex;flex-wrap:wrap;gap:12px;margin-top:12px}._remote-online-chat-v2-robot-guess-message_140nw_1 ._guessList_140nw_1 ._item_140nw_7{padding:8px;display:flex;align-items:center;gap:8px;border:1px solid var(--border-modal);border-radius:12px;cursor:pointer}._remote-online-chat-v2-robot-guess-message_140nw_1 ._guessList_140nw_1 ._item_140nw_7 ._title_140nw_16{font-size:12px;line-height:16px;font-weight:500;color:var(--content-primary)}._remote-online-chat-v2-robot-guess-message_140nw_1 ._guessList_140nw_1 ._item_140nw_7 ._icon_140nw_22{font-size:14px;min-width:14px;color:var(--content-secondary)}[dir=rtl] ._remote-online-chat-v2-robot-guess-message_140nw_1 ._guessList_140nw_1 ._item_140nw_7 ._icon_140nw_22{transform:rotate(180deg)}._remote-online-chat-v2-selector-search-from-item_gtb7h_1 .ant-input-v2-wrap{display:block}._remote-online-chat-v2-generic-selector_gtb7h_5{display:flex;flex-direction:column;gap:20px;margin-bottom:20px}._generic-selector-loading_gtb7h_12{display:flex;justify-content:center;padding:12px 0}._generic-selector-header_gtb7h_18{display:flex;align-items:flex-start;justify-content:space-between;gap:12px}._generic-selector-heading_gtb7h_25{flex:1;min-width:0}._generic-selector-title_gtb7h_30{font-size:16px;font-weight:600;line-height:22px;color:var(--text-primary)}._generic-selector-subtitle_gtb7h_37{margin-top:4px;font-size:12px;line-height:18px;color:var(--text-secondary)}._generic-selector-search_gtb7h_44 .ant-input-v2-wrap{display:block}._generic-selector-search_gtb7h_44 .ant-input-v2-wrap .ant-input-v2-affix-wrapper{border-radius:40px;border-color:transparent;background-color:var(--bg-l2)}._generic-selector-empty_gtb7h_53{display:flex;flex-direction:column;align-items:center;padding:24px 0}._generic-selector-empty-icon_gtb7h_60{width:120px;max-width:100%}._generic-selector-empty-text_gtb7h_65{margin-top:16px;font-size:14px;line-height:20px;color:var(--text-secondary)}._generic-selector-list_gtb7h_72{display:flex;flex-direction:column;gap:16px;max-height:360px;overflow-y:auto}._generic-selector-list_gtb7h_72::-webkit-scrollbar{display:none}._generic-selector-card_gtb7h_83{padding:16px;border-radius:12px;border:solid 1px transparent;background-color:var(--bg-l2);cursor:pointer}._generic-selector-card_gtb7h_83:hover{border-color:var(--line-dashed)}._generic-selector-card-selected_gtb7h_94,._generic-selector-card-selected_gtb7h_94:hover{border-color:var(--line-line-emphasis)}._generic-selector-card-disabled_gtb7h_98{cursor:not-allowed;opacity:.6}._generic-selector-card-disabled_gtb7h_98,._generic-selector-card-disabled_gtb7h_98:hover{border-color:transparent}._generic-selector-card-title_gtb7h_106{display:flex;align-items:start;justify-content:space-between;gap:12px;margin-bottom:16px}._generic-selector-card-title-text_gtb7h_114{flex:1;min-width:0;font-weight:500;font-size:14px;line-height:20px;color:var(--text-primary);word-break:break-word;letter-spacing:0;display:-webkit-box;overflow:hidden;text-overflow:ellipsis;-webkit-line-clamp:2;-webkit-box-orient:vertical}._generic-selector-radio_gtb7h_130{flex-shrink:0;margin-inline-end:0;pointer-events:none}._generic-selector-card-info_gtb7h_136{display:flex;align-items:flex-start;justify-content:space-between;gap:16px;margin-top:8px;font-weight:400;font-size:14px;line-height:20px;letter-spacing:0}._generic-selector-card-label_gtb7h_148{flex-shrink:0;max-width:40%;color:var(--text-secondary);word-break:break-word;display:-webkit-box;overflow:hidden;text-overflow:ellipsis;-webkit-line-clamp:2;-webkit-box-orient:vertical}._generic-selector-card-value_gtb7h_160{flex:1;color:var(--text-secondary);text-align:right;word-break:break-word;display:-webkit-box;-webkit-box-orient:vertical;-webkit-line-clamp:2;overflow:hidden}._generic-selector-card-detail_gtb7h_171{margin-top:16px;font-size:12px;line-height:18px;text-align:right;color:var(--functional-blue-content);cursor:pointer;font-weight:400}._remote-online-chat-v2-robotReplyText_7f8fj_7{font-size:16px;font-weight:700}._remote-online-chat-v2-riskWarning_l31fh_1{display:flex;align-items:flex-start;gap:4px;margin-top:8px;color:var(--content-tertiary, #535963);font-family:var(--Font-Family, "MEXC Sans");font-size:12px;font-style:normal;font-weight:400;line-height:18px}._remote-online-chat-v2-riskWarning_l31fh_1 ._icon_l31fh_13{flex:0 0 14px;width:14px;height:14px;margin-top:2px}._remote-online-chat-v2-riskWarning_l31fh_1 ._content_l31fh_19{min-width:0}@keyframes _remote-online-chat-v2-dot-flashing_1odee_1{0%,to{background-color:var(--line-base)}20%{background-color:var(--line-strong)}40%{background-color:var(--line-dashed)}60%{background-color:var(--line-strong)}80%{background-color:var(--line-base)}}._remote-online-chat-v2-robotThinking_1odee_18{display:flex;align-items:center;justify-content:center;padding:8px 0;gap:4px}._remote-online-chat-v2-robotThinking_1odee_18 ._dot_1odee_25{width:8px;height:8px;border-radius:50%;animation:_remote-online-chat-v2-dot-flashing_1odee_1 1.8s infinite ease-in-out}._remote-online-chat-v2-robotThinking_1odee_18 ._dot_1odee_25:nth-child(1){background-color:var(--line-base)}._remote-online-chat-v2-robotThinking_1odee_18 ._dot_1odee_25:nth-child(2){background-color:var(--line-strong)}._remote-online-chat-v2-robotThinking_1odee_18 ._dot_1odee_25:nth-child(3){background-color:var(--line-dashed)}._remote-online-chat-v2-robotThinking_1odee_18 ._dot_1odee_25:nth-child(1){animation-delay:0s}._remote-online-chat-v2-robotThinking_1odee_18 ._dot_1odee_25:nth-child(2){animation-delay:.6s}._remote-online-chat-v2-robotThinking_1odee_18 ._dot_1odee_25:nth-child(3){animation-delay:1.2s}._remote-online-chat-v2-supportInfo_1yalu_1{display:flex;flex-flow:column nowrap;font-size:14px;justify-content:center;align-items:center}._remote-online-chat-v2-supportInfo_1yalu_1 ._avatar_1yalu_8{width:28px;height:28px;margin-bottom:4px}._remote-online-chat-v2-supportInfo_1yalu_1 ._customerName_1yalu_13{color:var(--content-primary);font-weight:500}._remote-online-chat-v2-supportInfo_1yalu_1 ._customerConnectText_1yalu_17{color:var(--content-secondary)}._remote-online-chat-v2-systemTip_1hxx7_1{display:flex;align-items:center;justify-content:center;width:100%;color:var(--text-secondary);font-size:12px;text-align:center}._remote-online-chat-v2-divider_1hxx7_11{margin:12px 0}._remote-online-chat-v2-divider_1hxx7_11 .ant-divider-inner-text{font-weight:400;color:var(--text-secondary);font-size:12px}._remote-online-chat-v2-transferSupportCard_t0efb_1{width:100%;display:flex;flex-flow:column nowrap;align-items:center;justify-content:center;padding:24px 16px;border:1.5px solid var(--border-primary);border-radius:8px;color:var(--content-primary);font-size:12px}._remote-online-chat-v2-transferSupportCard_t0efb_1 img{width:32px;height:32px}._remote-online-chat-v2-transferSupportCard_t0efb_1 ._dispatchMessage_t0efb_17{word-wrap:break-word;white-space:pre-wrap;width:100%;text-align:center;margin-top:16px}._remote-online-chat-v2-transferSupportCard_t0efb_1 ._cancel_t0efb_24{font-size:14px;color:var(--brand-default);line-height:20px;cursor:pointer;display:flex;align-items:center;justify-content:center;margin-top:16px}._remote-online-chat-v2-videoMessage_jneku_1{position:relative}._remote-online-chat-v2-videoMessage_jneku_1 ._playIcon_jneku_4{position:absolute;top:50%;left:50%;transform:translate(-50%,-50%);cursor:pointer;font-size:48px}._remote-online-chat-v2-videoMessage_jneku_1 video{max-width:100%;max-height:300px}._remote-online-chat-v2-newQuestionMessage_19r8e_1{margin-top:12px;font-size:12px;color:var(--content-primary);height:34px;min-height:34px;width:fit-content;border-radius:12px;display:flex;align-items:center;padding:0 8px;border:1px solid var(--border-modal);cursor:pointer}._remote-online-chat-v2-chatWrapper_zo9m4_1{display:flex;flex-direction:column;height:100%}._remote-online-chat-v2-chatWrapper_zo9m4_1 ._messagesWrapper_zo9m4_6{flex:1;overflow:hidden;position:relative}._remote-online-chat-v2-announcement_1vmbq_1{flex:none;width:100%;display:flex;align-items:center;justify-content:center;position:relative;padding:12px 16px;background:var(--bg-l1-white);border-radius:12px;width:calc(100% - 40px);margin:10px auto 0}._remote-online-chat-v2-announcement_1vmbq_1._newUi_1vmbq_15{width:100%}._remote-online-chat-v2-announcement_1vmbq_1 ._icon_1vmbq_18{width:20px;height:20px;margin-inline-end:10px}[dir=rtl] ._remote-online-chat-v2-announcement_1vmbq_1 ._icon_1vmbq_18{transform:rotate(180deg)}._remote-online-chat-v2-announcement_1vmbq_1 ._marquee_1vmbq_26{position:relative;flex:1;min-width:0;margin:0 4px;overflow:hidden;cursor:pointer}._remote-online-chat-v2-announcement_1vmbq_1 ._title_1vmbq_34{color:var(--content-primary);white-space:nowrap;padding-inline-end:48px}._remote-online-chat-v2-announcement_1vmbq_1 ._measure_1vmbq_39{position:absolute;top:0;left:0;white-space:nowrap;visibility:hidden;pointer-events:none}._remote-online-chat-v2-announcement_1vmbq_1 ._closeIcon_1vmbq_47{font-size:12px;color:var(--content-secondary);cursor:pointer}._remote-online-chat-v2-searchHeaderH5_1490m_1{display:flex;align-items:center;justify-content:space-between;gap:12px;position:relative}._remote-online-chat-v2-searchHeaderH5_1490m_1._searchActive_1490m_8{justify-content:flex-end}._remote-online-chat-v2-searchHeaderH5_1490m_1._searchActive_1490m_8 ._title_1490m_11{display:none}._remote-online-chat-v2-searchHeaderH5_1490m_1._searchCollapsing_1490m_14{justify-content:space-between}._remote-online-chat-v2-searchHeaderH5_1490m_1 ._title_1490m_11{flex:none;font-size:16px;line-height:24px;font-weight:700;color:var(--content-primary)}._remote-online-chat-v2-searchHeaderH5_1490m_1 ._searchWrapper_1490m_24{position:relative;flex:none;margin-inline-start:auto;margin-inline-end:0;width:24px;height:32px;display:flex;align-items:center;justify-content:flex-end;overflow:visible;transition:width .24s cubic-bezier(.4,0,.2,1),margin-inline-end .24s cubic-bezier(.4,0,.2,1)}._remote-online-chat-v2-searchHeaderH5_1490m_1 ._searchExpanded_1490m_37{width:calc(100% - var(--search-cancel-button-space, 44px));margin-inline-end:var(--search-cancel-button-space, 44px)}._remote-online-chat-v2-searchHeaderH5_1490m_1 ._searchIconButton_1490m_41{flex:none;width:20px;height:20px;color:var(--content-primary);cursor:pointer;opacity:1;transition:opacity .16s cubic-bezier(.4,0,.2,1)}._remote-online-chat-v2-searchHeaderH5_1490m_1 ._searchIcon_1490m_41{color:var(--content-secondary);width:20px;height:20px}._remote-online-chat-v2-searchHeaderH5_1490m_1 ._searchBar_1490m_55{position:absolute;inset-inline-end:0;top:0;opacity:0;width:100%;height:32px;pointer-events:none;transition:opacity .16s cubic-bezier(.4,0,.2,1);border-radius:100px;display:flex;align-items:center}._remote-online-chat-v2-searchHeaderH5_1490m_1 ._searchBar_1490m_55 .ant-input-v2-wrap{width:100%;height:32px}._remote-online-chat-v2-searchHeaderH5_1490m_1 ._searchVisible_1490m_72 ._searchIconButton_1490m_41{opacity:0;pointer-events:none}._remote-online-chat-v2-searchHeaderH5_1490m_1 ._searchVisible_1490m_72 ._searchBar_1490m_55{opacity:1;pointer-events:auto}._remote-online-chat-v2-searchHeaderH5_1490m_1 ._cancelButton_1490m_80{position:absolute;inset-inline-end:0;top:50%;transform:translateY(-50%);color:var(--content-primary);font-size:14px;line-height:20px;cursor:pointer;min-width:28px;width:max-content;text-align:end;opacity:1;white-space:nowrap;transition:opacity .16s cubic-bezier(.4,0,.2,1)}._remote-online-chat-v2-searchHeaderH5_1490m_1 ._cancelCollapsing_1490m_96{opacity:0;pointer-events:none}._remote-online-chat-v2-searchHeaderWeb_qs6e1_1{display:flex;align-items:center;justify-content:space-between;gap:12px}._remote-online-chat-v2-searchHeaderWeb_qs6e1_1 ._title_qs6e1_7{flex:none;font-size:16px;line-height:24px;font-weight:700;color:var(--content-primary)}._remote-online-chat-v2-searchHeaderWeb_qs6e1_1 ._searchWrapper_qs6e1_14{position:relative;flex:none;width:24px;height:32px;display:flex;align-items:center;justify-content:flex-end;overflow:visible;transition:width .24s cubic-bezier(.4,0,.2,1)}._remote-online-chat-v2-searchHeaderWeb_qs6e1_1 ._searchExpanded_qs6e1_25{width:250px}._remote-online-chat-v2-searchHeaderWeb_qs6e1_1 ._searchIconButton_qs6e1_28{flex:none;width:20px;height:20px;color:var(--content-primary);cursor:pointer;opacity:1;transition:opacity .16s cubic-bezier(.4,0,.2,1)}._remote-online-chat-v2-searchHeaderWeb_qs6e1_1 ._searchIcon_qs6e1_28{color:var(--content-secondary);width:20px;height:20px}._remote-online-chat-v2-searchHeaderWeb_qs6e1_1 ._searchBar_qs6e1_42{position:absolute;inset-inline-end:0;top:0;opacity:0;width:100%;height:32px;pointer-events:none;transition:opacity .16s cubic-bezier(.4,0,.2,1);border-radius:100px;display:flex;align-items:center}._remote-online-chat-v2-searchHeaderWeb_qs6e1_1 ._searchBar_qs6e1_42 .ant-input-v2-wrap{width:100%;height:32px}._remote-online-chat-v2-searchHeaderWeb_qs6e1_1 ._searchVisible_qs6e1_59 ._searchIconButton_qs6e1_28{opacity:0;pointer-events:none}._remote-online-chat-v2-searchHeaderWeb_qs6e1_1 ._searchVisible_qs6e1_59 ._searchBar_qs6e1_42{opacity:1;pointer-events:auto}._remote-online-chat-v2-questionCard_hog5z_2{width:100%;min-height:500px;padding:16px 16px 12px;margin-top:14px;background:var(--bg-l1-white);border-radius:16px;display:flex;flex-direction:column;overflow:hidden}._remote-online-chat-v2-questionCard_hog5z_2._newUi_hog5z_13{min-height:0}._remote-online-chat-v2-questionCard_hog5z_2._newUi_hog5z_13 ._contentWrapper_hog5z_16 ._questionList_hog5z_16{min-height:180px}._remote-online-chat-v2-questionCard_hog5z_2._newUi_hog5z_13 ._contentWrapper_hog5z_16 ._questionList_hog5z_16 ._questionItem_hog5z_19:not(:last-child){margin-bottom:20px}._remote-online-chat-v2-questionCard_hog5z_2._newUi_hog5z_13 ._contentWrapper_hog5z_16 ._questionList_hog5z_16._questionListSearching_hog5z_22{min-height:216px}._remote-online-chat-v2-questionCard_hog5z_2._newUi_hog5z_13 ._contentWrapper_hog5z_16 ._questionList_hog5z_16 ._searchNoResult_hog5z_25{flex:1;margin-top:0;justify-content:center}._remote-online-chat-v2-questionCard_hog5z_2 ._contentWrapper_hog5z_16 ._loadMore_hog5z_30{display:flex;align-items:center;justify-content:center;gap:4px;margin-top:16px;cursor:pointer;color:var(--content-secondary);font-size:14px;line-height:20px}._remote-online-chat-v2-questionCard_hog5z_2 ._contentWrapper_hog5z_16 ._loadMore_hog5z_30 ._loadMoreText_hog5z_41{color:inherit}._remote-online-chat-v2-questionCard_hog5z_2 ._contentWrapper_hog5z_16 ._loadMore_hog5z_30 ._loadMoreIcon_hog5z_44{padding-top:2px;font-size:16px;color:inherit}._remote-online-chat-v2-questionCard_hog5z_2 ._contentWrapper_hog5z_16 ._groupList_hog5z_50{display:flex;flex-wrap:wrap;margin-top:16px}._remote-online-chat-v2-questionCard_hog5z_2 ._contentWrapper_hog5z_16 ._groupList_hog5z_50 ._group_hog5z_50{font-size:14px;line-height:22px;color:var(--content-secondary);border-radius:4px;display:flex;align-items:center;padding:4px 8px;background-color:var(--fill-default);cursor:pointer;margin-bottom:8px}._remote-online-chat-v2-questionCard_hog5z_2 ._contentWrapper_hog5z_16 ._groupList_hog5z_50 ._group_hog5z_50:not(:last-child){margin-inline-end:8px}._remote-online-chat-v2-questionCard_hog5z_2 ._contentWrapper_hog5z_16 ._groupList_hog5z_50 ._selected_hog5z_70{color:var(--brand-default);background-color:var(--brand-container)}._remote-online-chat-v2-questionCard_hog5z_2 ._contentWrapper_hog5z_16 ._searchNoResult_hog5z_25{margin-top:30px;display:flex;flex-direction:column;align-items:center;width:100%}._remote-online-chat-v2-questionCard_hog5z_2 ._contentWrapper_hog5z_16 ._searchNoResult_hog5z_25 ._searchNoResultText_hog5z_81{margin-top:16px;font-size:14px;line-height:20px;color:var(--content-secondary)}._remote-online-chat-v2-questionCard_hog5z_2 ._contentWrapper_hog5z_16 ._questionList_hog5z_16{margin-top:20px;display:flex;flex-direction:column}._remote-online-chat-v2-questionCard_hog5z_2 ._contentWrapper_hog5z_16 ._questionList_hog5z_16::-webkit-scrollbar{width:6px}._remote-online-chat-v2-questionCard_hog5z_2 ._contentWrapper_hog5z_16 ._questionList_hog5z_16::-webkit-scrollbar-thumb{background:var(--scrollbar-thumb);border-radius:10px}._remote-online-chat-v2-questionCard_hog5z_2 ._contentWrapper_hog5z_16 ._questionList_hog5z_16::-webkit-scrollbar-track{background:transparent;border-radius:10px}._remote-online-chat-v2-questionCard_hog5z_2 ._contentWrapper_hog5z_16 ._questionList_hog5z_16 ._questionItem_hog5z_19{display:flex;align-items:center;cursor:pointer}._remote-online-chat-v2-questionCard_hog5z_2 ._contentWrapper_hog5z_16 ._questionList_hog5z_16 ._questionItem_hog5z_19:not(:last-child){margin-bottom:12px}._remote-online-chat-v2-questionCard_hog5z_2 ._contentWrapper_hog5z_16 ._questionList_hog5z_16 ._questionItem_hog5z_19 ._questionIconWrapper_hog5z_111{flex:none;width:20px;display:flex;align-items:center;justify-content:center;margin-inline-end:4px}._remote-online-chat-v2-questionCard_hog5z_2 ._contentWrapper_hog5z_16 ._questionList_hog5z_16 ._questionItem_hog5z_19 ._guessQuestionIcon_hog5z_119{width:9px;height:12px;color:var(--brand-default)}._remote-online-chat-v2-questionCard_hog5z_2 ._contentWrapper_hog5z_16 ._questionList_hog5z_16 ._questionItem_hog5z_19 ._defaultQuestionDot_hog5z_124{width:6px;height:6px;border-radius:50%;background:var(--content-tertiary)}._remote-online-chat-v2-questionCard_hog5z_2 ._contentWrapper_hog5z_16 ._questionList_hog5z_16 ._questionItem_hog5z_19 ._questionRank_hog5z_130{font-size:14px;font-weight:700;line-height:20px;text-align:center;color:var(--content-secondary)}._remote-online-chat-v2-questionCard_hog5z_2 ._contentWrapper_hog5z_16 ._questionList_hog5z_16 ._questionItem_hog5z_19 ._questionRank1_hog5z_137{color:var(--functional-red-default)}._remote-online-chat-v2-questionCard_hog5z_2 ._contentWrapper_hog5z_16 ._questionList_hog5z_16 ._questionItem_hog5z_19 ._questionRank2_hog5z_140{color:var(--functional-yellow-default)}._remote-online-chat-v2-questionCard_hog5z_2 ._contentWrapper_hog5z_16 ._questionList_hog5z_16 ._questionItem_hog5z_19 ._questionRank3_hog5z_143{color:var(--functional-blue-content)}._remote-online-chat-v2-questionCard_hog5z_2 ._contentWrapper_hog5z_16 ._questionList_hog5z_16 ._questionItem_hog5z_19 ._questionRank4_hog5z_146,._remote-online-chat-v2-questionCard_hog5z_2 ._contentWrapper_hog5z_16 ._questionList_hog5z_16 ._questionItem_hog5z_19 ._questionRank5_hog5z_147{color:var(--content-secondary)}._remote-online-chat-v2-questionCard_hog5z_2 ._contentWrapper_hog5z_16 ._questionList_hog5z_16 ._questionItem_hog5z_19 ._questionTitle_hog5z_150{margin-inline-end:8px;font-size:14px;font-weight:500;line-height:20px;color:var(--content-primary);flex:1;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}._remote-online-chat-v2-questionCard_hog5z_2 ._contentWrapper_hog5z_16 ._questionList_hog5z_16 ._questionItem_hog5z_19 ._rightIcon_hog5z_161{width:12px;height:12px;color:var(--content-secondary)}[dir=rtl] ._remote-online-chat-v2-questionCard_hog5z_2 ._contentWrapper_hog5z_16 ._questionList_hog5z_16 ._questionItem_hog5z_19 ._rightIcon_hog5z_161{transform:rotate(180deg)}._remote-online-chat-v2-indexContainer_f58y3_1{display:flex;flex-flow:column nowrap;height:100%;background:var(--bg-l0-gray)}._remote-online-chat-v2-indexContainer_f58y3_1 ._inAppGap_f58y3_7{height:12px}._remote-online-chat-v2-indexContainer_f58y3_1 ._content_f58y3_10{flex:1;overflow:auto;padding:0 20px}._remote-online-chat-v2-indexContainer_f58y3_1 ._content_f58y3_10::-webkit-scrollbar{display:none}._remote-online-chat-v2-indexContainer_f58y3_1 ._content_f58y3_10._contentColumn_f58y3_18{display:flex;flex-direction:column}._remote-online-chat-v2-indexContainer_f58y3_1 ._content_f58y3_10._contentColumn_f58y3_18>*{flex-shrink:0}._remote-online-chat-v2-indexContainer_f58y3_1 ._exposedContainer_f58y3_25{flex:none;width:100%;padding:16px 20px 30px;background:var(--bg-l0);border-top:1px solid var(--line-base)}._remote-online-chat-v2-indexContainer_f58y3_1 ._pushBottomContainer_f58y3_32{flex:none;margin-top:auto;padding:20px 0;width:100%}._remote-online-chat-v2-indexContainer_f58y3_1 ._supportButton_f58y3_38{width:100%;display:flex;align-items:center;justify-content:center}._remote-online-chat-v2-indexContainer_f58y3_1 ._supportButton_f58y3_38 ._supportIcon_f58y3_44{width:16px;height:16px;margin-inline-end:8px}._remote-online-chat-v2-indexHeader_1o7na_1{flex:none;display:flex;align-items:center;padding:16px 20px;background:var(--bg-l0)}._remote-online-chat-v2-indexHeader_1o7na_1 ._chatAvatar_1o7na_8{width:36px;height:36px;margin-inline-end:8px}._remote-online-chat-v2-indexHeader_1o7na_1 ._title_1o7na_13{flex:1;height:36px;display:flex;align-items:center;font-size:18px;line-height:26px;font-weight:700;color:var(--content-primary)}._remote-online-chat-v2-indexHeader_1o7na_1 ._rightIcon_1o7na_23{width:24px;height:24px}._remote-online-chat-v2-indexHeader_1o7na_1 ._rightIcon_1o7na_23 ._zoomOutIcon_1o7na_27{width:24px;height:24px;cursor:pointer}[dir=rtl] ._remote-online-chat-v2-indexHeader_1o7na_1 ._rightIcon_1o7na_23 ._zoomOutIcon_1o7na_27{transform:rotate(-90deg)}._languageSwitcher_1kacf_1{display:inline-flex;align-items:center;margin-inline-end:12px}._languageSwitcher_1kacf_1 ._globalIcon_1kacf_6{width:24px;height:24px;color:var(--content-primary);cursor:pointer}._remote-online-chat-v2-processCardCarousel_19owd_2{flex:none;margin-top:14px;border-radius:16px;background:var(--bg-l1-white);position:relative;overflow:visible}._remote-online-chat-v2-processCardCarousel_19owd_2 ._indicator_19owd_10{position:absolute;top:16px;inset-inline-end:16px;display:flex!important;align-items:center;justify-content:center;color:var(--content-tertiary);font-size:12px;line-height:18px;z-index:2;pointer-events:none}._remote-online-chat-v2-processCardCarousel_19owd_2 ._navBtn_19owd_23{position:absolute;top:50%;z-index:3;display:flex;align-items:center;justify-content:center;width:24px;height:24px;padding:0;line-height:1;border-radius:50%;border:.4px solid var(--line-base);background:var(--fill-default);-webkit-backdrop-filter:blur(5.5px);backdrop-filter:blur(5.5px);color:var(--icon-tertiary);font-size:16px;cursor:pointer}._remote-online-chat-v2-processCardCarousel_19owd_2 ._navBtn_19owd_23:hover,._remote-online-chat-v2-processCardCarousel_19owd_2 ._navBtn_19owd_23:focus,._remote-online-chat-v2-processCardCarousel_19owd_2 ._navBtn_19owd_23:active{background:var(--fill-default);color:var(--icon-tertiary)}._remote-online-chat-v2-processCardCarousel_19owd_2 ._navBtn_19owd_23 svg{display:block}._remote-online-chat-v2-processCardCarousel_19owd_2 ._navBtn_19owd_23:before{display:none}._remote-online-chat-v2-processCardCarousel_19owd_2 ._navBtn_19owd_23._prev_19owd_52{inset-inline-start:-12px}._remote-online-chat-v2-processCardCarousel_19owd_2 ._navBtn_19owd_23._next_19owd_55{inset-inline-end:-12px}._remote-online-chat-v2-processCardCarousel_19owd_2 .slick-slider,._remote-online-chat-v2-processCardCarousel_19owd_2 .slick-list,._remote-online-chat-v2-processCardCarousel_19owd_2 .slick-track,._remote-online-chat-v2-processCardCarousel_19owd_2 .slick-slide{user-select:none;-webkit-user-select:none}._remote-online-chat-v2-processCardCarousel_19owd_2 .slick-dots.slick-dots-bottom{bottom:8px;z-index:2;gap:4px;margin-bottom:0}._remote-online-chat-v2-processCardCarousel_19owd_2 .slick-dots.slick-dots-bottom li{width:6px;height:2px;margin:0;border-radius:2px;background-color:var(--line-base)}._remote-online-chat-v2-processCardCarousel_19owd_2 .slick-dots.slick-dots-bottom li button{width:6px;height:2px}._remote-online-chat-v2-processCardCarousel_19owd_2 .slick-dots.slick-dots-bottom li.slick-active button{background-color:var(--content-secondary)}._remote-online-chat-v2-welcomeCard_yxktv_1{flex:none;overflow:hidden;padding:12px 20px 24px;margin:0 -20px;background:linear-gradient(180deg,var(--bg-l0) 69.7%,rgba(255,255,255,0) 100%)}[data-theme=dark] ._remote-online-chat-v2-welcomeCard_yxktv_1{background:linear-gradient(180deg,var(--bg-l0) 69.7%,rgba(0,0,0,0) 100%)}._remote-online-chat-v2-welcomeCard_yxktv_1 ._content_yxktv_11{display:flex;align-items:center;gap:32px}._remote-online-chat-v2-welcomeCard_yxktv_1 ._copy_yxktv_16{display:flex;flex:1;flex-direction:column;gap:8px;min-width:0;text-align:left}._remote-online-chat-v2-welcomeCard_yxktv_1 ._title_yxktv_24,._remote-online-chat-v2-welcomeCard_yxktv_1 ._description_yxktv_25{overflow:hidden;text-align:start}._remote-online-chat-v2-welcomeCard_yxktv_1 ._title_yxktv_24{color:var(--content-primary);font-size:22px;font-style:normal;font-weight:700;line-height:30px}._remote-online-chat-v2-welcomeCard_yxktv_1 ._description_yxktv_25{white-space:normal;word-break:break-word;color:var(--content-secondary);font-size:14px;font-style:normal;font-weight:500;line-height:20px}._remote-online-chat-v2-welcomeCard_yxktv_1 ._logo_yxktv_45{flex:none}._wrapper_7plvn_1{width:80px;height:80px;position:fixed;bottom:40px;right:15px;background-color:red;color:#fff}._chatModal_7plvn_11{max-width:unset!important;margin:0!important;border-radius:0!important;width:100%!important;height:100%!important;overflow-x:hidden}._chatModal_7plvn_11 .ant-modal-content,._chatModal_7plvn_11 .ant-modal-body{width:100%;height:100%;padding:0}._chatModalWarp_7plvn_26{display:flex;flex-direction:column;width:100%;height:100%;background-color:#fff}._chatModalWarp_7plvn_26 ._chatModalHeader_7plvn_33{position:relative;display:flex;margin-bottom:0;height:44px}._chatModalWarp_7plvn_26 iframe{flex-grow:1;border-width:0}